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Showing 1 of 3 conversations about:
Andy77
5
Dec 30, 2018
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How does one go about requesting a replacement part when something arrives damaged? My son's mom got this item for Christmas and this is fresh out of the box from massdrop.
Tex-Arozzi
5852
Arozzi
Feb 19, 2019
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Andy77Sorry for my delay in response. If you have not already contacted us please do so at service@arozzi.com and we will get you taken care of right away. Sorry about the cracked part. Most of the time this happens in shipping as they are not to careful handling our packages and this type of part gets damaged.
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