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Showing 1 of 404 conversations about:
Tokyoexpressway
54
Mar 12, 2018
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Damn, tempted to buy, but seeing other customer's posts regarding damaged and ripped chairs, I am having doubts. 1 problem is fine out hundreds of positive of reviews, but seeing a lot is concerning and I hate dealing with contacting the company and waiting for parts to be replaced etc....
Mar 12, 2018
WallofYawn
40
Mar 12, 2018
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TokyoexpresswayIt all looks like shipping damage, and the company has been very quick in fixing the issues, it seems.
Mar 12, 2018
Arystalis
56
Mar 13, 2018
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TokyoexpresswayI feel you, but some said theirs were fine. Bit the bullet anyways, it's pretty good for the money imo.
Mar 13, 2018
Tokyoexpressway
54
Mar 13, 2018
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WallofYawnThat's true, seems like the company is very prompt on getting back to their customers about the issues so we'll see if I will pull the trigger or not.
Mar 13, 2018
Tokyoexpressway
54
Mar 13, 2018
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ArystalisI checked the other websites and yes they do sell it at the price (MSRP) MD posted and so this is truly a good deal, pretty much half the price. Like someone said, its a hit or miss.
Mar 13, 2018
arozziserviceteam
91
Arozzi Service Team
Mar 13, 2018
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TokyoexpresswayI know you have doubts but I'm here to let you know that we at Arozzi have great customer service representatives that are always happy to you . If you did indeed needed to contact us, I can promise I would get back to you promptly to resolve any issues/concerns you may have. If we needed to ship you a part, it would typically arrive in a 2-4 days. I hope I was able to resolve any doubts you had. Thank you.
Mar 13, 2018
Tokyoexpressway
54
Mar 14, 2018
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arozziserviceteamThanks for reply, good to know that company replies and cares about it customers and potential new customers, A+ in my book.
Mar 14, 2018
Tokyoexpressway
54
Mar 15, 2018
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arozziserviceteamPulled the trigger, ordered the pro version, can't wait!
Mar 15, 2018
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