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Tokyoexpressway
54
Mar 12, 2018
Damn, tempted to buy, but seeing other customer's posts regarding damaged and ripped chairs, I am having doubts. 1 problem is fine out hundreds of positive of reviews, but seeing a lot is concerning and I hate dealing with contacting the company and waiting for parts to be replaced etc....
WallofYawn
40
Mar 12, 2018
TokyoexpresswayIt all looks like shipping damage, and the company has been very quick in fixing the issues, it seems.
Arystalis
56
Mar 13, 2018
TokyoexpresswayI feel you, but some said theirs were fine. Bit the bullet anyways, it's pretty good for the money imo.
Tokyoexpressway
54
Mar 13, 2018
WallofYawnThat's true, seems like the company is very prompt on getting back to their customers about the issues so we'll see if I will pull the trigger or not.
Tokyoexpressway
54
Mar 13, 2018
ArystalisI checked the other websites and yes they do sell it at the price (MSRP) MD posted and so this is truly a good deal, pretty much half the price. Like someone said, its a hit or miss.
TokyoexpresswayI know you have doubts but I'm here to let you know that we at Arozzi have great customer service representatives that are always happy to you . If you did indeed needed to contact us, I can promise I would get back to you promptly to resolve any issues/concerns you may have. If we needed to ship you a part, it would typically arrive in a 2-4 days. I hope I was able to resolve any doubts you had. Thank you.
Tokyoexpressway
54
Mar 14, 2018
arozziserviceteamThanks for reply, good to know that company replies and cares about it customers and potential new customers, A+ in my book.
Tokyoexpressway
54
Mar 15, 2018
arozziserviceteamPulled the trigger, ordered the pro version, can't wait!
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