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Showing 1 of 79 conversations about:
fbny71
5
Dec 29, 2016
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I finally received mine yesterday. It is quite nice but I had all sorts of trouble pairing at first. Once that was sorted it works ...EXCEPT the "Volume Wheel" makes my iMac go batshit Crazy...simultaneously typing characters, alternately muting and un-muting sound, screen brightness up and down, trying to sleep and/or shut off the computer then not responding at all for several seconds! I will return this if it does not work as it's supposed to. I could ignore that and just not touch the wheel but I guess but my opinion is that this keytboard weas designed for Mac and as such all features should play nicely. I will regrettably return this if it is not resolved by Azio!
fbny71
5
Apr 2, 2017
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fbny71I never updated but here goes: I spoke with Azio and they told me that the issue I was having was definitely not normal and they suggested some trouble shooting techniques that if unsuccessful would result in having to return the keyboard for a new one. Some of the techniques I had tried and some of them I hadn't but none resolved the issue. They sent me a prepaid shipping label to send back the faulty keyboard I received and the replacement worked flawlessly. One of the issues during set up was still there but was really a non-issue: when the Mac asks you to enter a six digit number to pair the keyboard, the numbers do not light up as you type them like they do when you pair a Mac keyboard but they are being recorded. Other than that slight annoyance, it worked flawlessly as stated.
I hope this helps others...I'm glad to answer any questions. I'm quite happy with my keyboard.
I hope this helps others...I'm glad to answer any questions. I'm quite happy with my keyboard.
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