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All of the boxes were loaded at the same time, they were all put into the same truck. As per my earlier update (scroll back a page to see it), USPS' system is very slow and clunky (moreso with large boxes it seems) and isn't updating properly. I posted two screenshots contrasting the tracking results of two Cameos sent to two people in this exact buy. The one in LA showed "Electronic Shipping Information Received" for 6 days, before finally updating at the LA post office and then showing up at their door the next day. The second one that went to Fort-Worth Texas updated every day or two with each stop it made along the way (the way tracking is SUPPOSED to work).
We've previously shipped smaller parcels through USPS and have not had an experience nearly as atrocious as this one. Next time we run the Silhouette, we'll certainly ship it via UPS which has more reliable tracking service (and is actually less expensive, on average).
Everyone will absolutely get their Cameos as ordered, I guarantee that. We will ship you another kit if the domestic tracking doesn't update in a reasonable amount of time.
I have a few units left over on the warehouse, I'm going to have one sent to you via UPS ground tomorrow. I'll also email you with a UPS prepaid shipping label. You're going to get 2 Cameo's (the slow USPS one, and the new UPS one). You'll need to ship one back to us.
The other two people with "pre-shipment" status stuck, let me know if you want me to do the same thing.
I think it's 50/50 whether the old USPS or new UPS package reaches you first, but at least there's a little more certainty.
Thanks for your patience, I'll get one dispatched to you tomorrow and send you a prepaid UPS label so that you can send the second one back to us.