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Product Description
The included Heat Transfer Starter Kit has everything you need to get into heat transferring as a craft. Easily use the included smooth heat transfer material to add gorgeous designs to your next quilt Read More
Quick update for the group the vendor sent us digital codes for the Designer Edition software and the $25 gift card for your order.
To access your download codes please do the following:
1. Navigate to your transaction page on Massdrop.com, To do this click your avatar in the top right corner and in the drop down menu select "Transactions".
2. On the transactions page find your order for the Silhouette Cameo Fabric Ink Deluxe Bundle.
3. For this transaction there will be a green box that is named "Files" that will list the Designer Edition Codes and the $25 gift card.
4. Click "download" to retrieve your two codes.
If you have any issues please let us know at https://www.massdrop.com/support and we will make sure you are taken care of.
Have you got your two codes via massdrop- one for upgrading to designer and one for 25$ ?
Have you installed the standard studio?
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Run standard studio, click Help menu then Upgrade item and you should see the dialog (hopefully you can see the screenshot below) In it you "redeem" the upgrade by typing in the silhouette account information and the code downloaded from Massdrop.
Great news group! We’re happy to report that all of the orders have been shipped out from our warehouse and are now on the way to you! Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions.
We're also on Instagram! We'd love to see the photos of drops you've received and you can do that by following @Massdrop and tagging your pictures #massdrop. https://instagram.com/massdrop
I just received my package and I have not loaded the software yet, but the versions got says Silouette Sudio version 3.2. The product description says is comes with the designer studio, which is an upgrade and one of the reasons I bought the package. This looks like standard version. On their website it says they are on version 3.3 something and an update is necessary. Is the labeling misleading or did I not receive the product as advertised?
QuilterkristaHi Quilterkrista,
Our package included the designer studio. I have just reached out to the vendor to get clarification that they provided the correct code. I will update you as soon as I hear.
-Sandy
Quick update for the group, the orders arrived a day later than expected, but our team will be working on these first thing tomorrow and will try and get order packed and shipped for the group!
We will update the group again when all orders have shipped.
Thanks for your patience and expect an update from us on 6/22 or sooner if something comes up.
Great news group! The vendor has let us know that the group's order was picked up and is on its way to our warehouse now. Based on the tracking provided these are scheduled to come in 6/16. Our warehouse team has been forwarded tracking info and will be standing by, ready to get these packed up and turned around as soon as they come in.
Sometimes shipments get delayed en route, not to worry as we will keep the group posted throughout the process and notify you all if anything causes delay.
Thanks for your patience and expect an update from us on 6/17 or sooner if something comes up.
Quick update for the group. We are in contact with the vendor and awaiting updated shipment estimates from them. We have a call scheduled first thing tomorrow morning and should get a bit more visibility in regards to when we can expect these in our warehouse.
We will update the group as soon as these are on the way. Currently we expect that these will be in our warehouse inline with the expected ship date listed in the drop description page.
Thanks for your patience and expect an update from us on 6/11 or sooner if something comes up.
Thanks again for joining this drop! With your help we were able to make it successful for the community. We've just submitted the group's order with the vendor for the Silhouette Cameo Fabric Ink Deluxe Bundle and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them directly to you! The current estimated ship date from our warehouse is 6/26.
Rest assured that we we will provide you all with updated information regarding the status of your order throughout the process. You can expect an update from us by the end of the day Pacific Time on 6/9.
clarifying question: which of these tools come in the box if I just bought the Silhouette and what is added on? Thanks.. sorry if this was asked and answered before.