Showing 1 of 20 conversations about:
Logistic_Updates
44
Logistics Updates
Jan 20, 2017
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Thanks again for joining this drop! We have submitted the group's order with the vendor and they are working hard to prepare it for shipment.
We are currently working towards a new update system to reduce confusion in the Discussion and in the interim, all future updates on this drop will be sent directly by e-mail. Please verify your email address is correct under your settings so that you receive the latest updates for the group. You can change your settings here: https://www.massdrop.com/settings/user_info
To read more about the new updates please go here: dro.ps/updates If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Jan 20, 2017
Leftnotracks
3
Feb 10, 2017
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Any reason why my tracking info from USPS hasn't updated since January 31?
Feb 10, 2017
cybernet.koala
3
Feb 13, 2017
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Same here. Mine stop update from Feb. 02. Said hold for pickup. No update since then.
Feb 13, 2017
LukasM
982
Studio Team
Feb 14, 2017
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Hey @Leftnotracks, @cybernet.koala,
Unfortunately, tracking stops updating once the shipments leave the US, rest assured that your orders are on the way though.
Feb 14, 2017
Leftnotracks
3
Feb 18, 2017
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Two and a half weeks now.
So that signals the beginning and the end of my short relationship with MassDrop. Having to wait over a month for a product purchased, having no tracking information, and only guessing at when or if my item will arrive is not my preferred way of making on-line purchases.
Feb 18, 2017
cybernet.koala
3
Feb 20, 2017
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I know your feeling bro. Mine also not arrived until now. Everyday just expected delivery guy to bring the package. Don't know how long will it takes to my front door.
Feb 20, 2017
Leftnotracks
3
Feb 21, 2017
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Finally arrived, and with a hefty customs fee on top.
Let's see now: expensive shipping, no tracking, long wait between ordering and receiving product, unexpected customs fees. Yeah, that's the end of this relationship.
Feb 21, 2017
cybernet.koala
3
Feb 22, 2017
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Wow. Congrats! Mine not arrived yet. Which country you're living?
Feb 22, 2017
cybernet.koala
3
Mar 3, 2017
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Dear Logistic.
I'm still not receive this order. Cannot track the shipment also. Kindly help to resolve this issue.
Thank you.
Mar 3, 2017
cybernet.koala
3
Mar 11, 2017
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Dear Logistic Team. Need your attention and support regarding my order. 6 weeks already since shipment but until now not yet receive it. How to track for the shipment? USPS not updated since Feb. 02.
Mar 11, 2017
LukasM
982
Studio Team
Mar 14, 2017
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Hey @cybernet.koala, sorry to hear about that, someone from our CS team should be reaching out to you shortly.
Mar 14, 2017
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