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Showing 1 of 20 conversations about:
Logistic_Updates
44
Logistics Updates
Jan 20, 2017
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Leftnotracks
3
Feb 10, 2017
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Logistic_UpdatesAny reason why my tracking info from USPS hasn't updated since January 31?
cybernet.koala
3
Feb 13, 2017
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LeftnotracksSame here. Mine stop update from Feb. 02. Said hold for pickup. No update since then.
LukasM
1652
Studio Team
Feb 14, 2017
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Logistic_UpdatesHey @Leftnotracks, @cybernet.koala,
Unfortunately, tracking stops updating once the shipments leave the US, rest assured that your orders are on the way though.
Unfortunately, tracking stops updating once the shipments leave the US, rest assured that your orders are on the way though.
Leftnotracks
3
Feb 18, 2017
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LukasMTwo and a half weeks now.
So that signals the beginning and the end of my short relationship with MassDrop. Having to wait over a month for a product purchased, having no tracking information, and only guessing at when or if my item will arrive is not my preferred way of making on-line purchases.
So that signals the beginning and the end of my short relationship with MassDrop. Having to wait over a month for a product purchased, having no tracking information, and only guessing at when or if my item will arrive is not my preferred way of making on-line purchases.
cybernet.koala
3
Feb 20, 2017
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LeftnotracksI know your feeling bro. Mine also not arrived until now. Everyday just expected delivery guy to bring the package. Don't know how long will it takes to my front door.
Leftnotracks
3
Feb 21, 2017
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LukasMFinally arrived, and with a hefty customs fee on top.
Let's see now: expensive shipping, no tracking, long wait between ordering and receiving product, unexpected customs fees. Yeah, that's the end of this relationship.
Let's see now: expensive shipping, no tracking, long wait between ordering and receiving product, unexpected customs fees. Yeah, that's the end of this relationship.
cybernet.koala
3
Feb 22, 2017
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LeftnotracksWow. Congrats! Mine not arrived yet. Which country you're living?
cybernet.koala
3
Mar 3, 2017
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Logistic_UpdatesDear Logistic.
I'm still not receive this order. Cannot track the shipment also. Kindly help to resolve this issue.
Thank you.
I'm still not receive this order. Cannot track the shipment also. Kindly help to resolve this issue.
Thank you.
cybernet.koala
3
Mar 11, 2017
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Logistic_UpdatesDear Logistic Team.
Need your attention and support regarding my order. 6 weeks already since shipment but until now not yet receive it. How to track for the shipment? USPS not updated since Feb. 02.
LukasM
1652
Studio Team
Mar 14, 2017
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cybernet.koalaHey @cybernet.koala, sorry to hear about that, someone from our CS team should be reaching out to you shortly.
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We are currently working towards a new update system to reduce confusion in the Discussion and in the interim, all future updates on this drop will be sent directly by e-mail. Please verify your email address is correct under your settings so that you receive the latest updates for the group. You can change your settings here: https://www.massdrop.com/settings/user_info
To read more about the new updates please go here: dro.ps/updates If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).