OK, so no update on the backorder and no contact from support. Crickets.
Things get screwed up sometimes, but this is the second order I've placed with backorder issues, and my problem is not the deal but how you CS team does not reach out to address the problem in a proactive way.
Things get screwed up sometimes, but this is the second order I've placed with backorder issues, and my problem is not the deal but how you CS team does not reach out to address the problem in a proactive way.