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Showing 1 of 3 conversations about:
DougFLA123
1404
Feb 16, 2019
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Is Massdrop an authorized Citizen dealer/retailer? I don’t see any mention that the watch comes with a certificate of authenticity and a 5 year manufacturers warranty. I believe you only get those things if you buy from an authorized dealer.
Kbone
50
Feb 16, 2019
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DougFLA123Typically on this site if there isn’t a warranty explicitly listed in the description, it isn’t included. I’ve bought watches through Massdrop that were purchased through an AD that did come with a manufacturer’s warranty - that is, the AD needed to clear inventory so they listed bulk stock on massdrop and signed the warranty cards. This doesn’t appear to be one of those times though.
DougFLA123
1404
Feb 16, 2019
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KboneOk, so the thing to look for whether buying here or on eBay or anywhere else is a warranty card that’s been signed by an authorized dealer. I didn’t realize that the warranty card needed to be signed. I just thought that the un-authorized dealers pulled the warranty card out of the box.
Kbone
50
Feb 16, 2019
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DougFLA123There may be some variation between manufacturers, and I’ve never bought a Citizen so I’m no expert, but that’s typically the case. I bought a different watch through here (I think it was an SRP777) that came with a blank warranty card in the box, so the warranty wasn’t valid. It’s easier for them to just not fill it out than it is to remove it, especially if they’re shipping a couple hundred.
Regarding the watch, have you checked out the version of this with the rubber strap and orange highlights? In my opinion, it looks way sharper than this, and is selling on Amazon for not much more than this, meaning you wouldn’t have to wait 2 months to get it.
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