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nguyenb2007
0
Mar 6, 2015
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decktutor
7
Mar 6, 2015
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nguyenb2007Don't worry, your binder will be replaced. Unfortunately a tiny amount of binders suffered a problem which caused a weakness in the pages. I'm sure Massdrop's great support is already looking into it.
-DeckTutor
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Anyways, can you guys help me resolve this issue via a refund or exchange?
Here is the picture of the pages of my binder, which came like this upon receiving the package: https://plus.google.com/u/0/105152278378356021434/posts/acJBB2ipKo8?pid=6122954925993113266&oid=105152278378356021434
UPDATE (3/14/15): Happy Pi Day! Just an update for all of you. I finally got my replacement shipment from Massdrop thanks to the help of the Massdrop Customer Support Team! The binders that I received from this replacement shipment are of high quality as expected! I am now completely satisfied with this purchase and will continue to participate in the drops in the near future. Thanks again to Massdrop, DeckTutor, and company!