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loveknives
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Nov 7, 2017
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Hi, to the maker/designer of this knife, how does the warranty work? I received the set of knives (7.5 Santoku and paring) April 12, 2017, and they are definitely sharp. I have only used them several times, have not used them in the dishwasher, and have been very careful with them. I noticed the other day that there is a chip in the middle of the Santoku knife, which is very annoying. Now I have to cut using the part of the knife without a chip. Again, I have not dropped the knife, cut on anything but a chopping board, and have only cut things like vegetables and fruits. Please let me know how I can activate a warranty claim for replacement or repair. It's been a good knife other than that. Thanks!
Nov 7, 2017
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