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Kinda on the ropes on these headphones because of the QC issues I'm seeing and yeah I'm from Asia so RMAs would be definitely a pita.
For those who got these from 3 or 4 drops ago. How is it holding up?
My guess...not so good. I don't own a pair btw
I've had mine since Dec 3, 2017 and they are still in perfect condition. I honestly wonder how most of these people are storing them. I keep mine on a stand when in active use to avoid connecting/removing the cables constantly and when they see a bit less ear time they stay in their storage box. Beyond the headband showing signs of wear (to be expected) I have no complaints. Even the pads are still in good condition. and the paint job is holding up well also.
I dunno, I don't think people are as careful as they claim to be. I have the Pinnacle PX and nay a chip on those either and I've had those for about 7+ months as well. Same with the Nuforce EDC/3. Not saying that some of the issues posted aren't legitimate, I just highly suspect that some damage could be from people dropping them, throwing them around a bit, or being a bit careless in general compared to how many others treat their other sets or IEMs.
Couln't tell you, mine shipped on July 2, but whoever was delivering them said the shipping address was incorrect (it wasn't) and sent them back to Massdrop. I contacted Massdrop seven days ago and have only received an automated email telling me they are too busy with other customer issues to deal with mine.
My pair (from the most recent drop) arrived on Monday and looked fine/normal out of the box. Woke up Friday to find them broken (see photo), sitting on their foam block where I had left them Thursday night. Extremely disappointing...I had read about the QC issues but assumed it was a small % of total units and just hoped I wouldn't be one of the unlucky ones.
Haven't decided yet but I don't think I'll risk wasting more time on a second pair that ends up breaking within a week or a year or whenever. Would rather spend my money on headphones with build quality I can be confident in.
I generally agree with @jaydunndiddit about people being less careful with their headphones than they may claim, and I admit I am more careless with things I've owned for a long time. But I treat brand new products especially carefully; this pair went from their box, then back and forth from my head and onto this foam block several times over the course of a week. That's it.
First drop buyer. Ran into two "problems" except--well, let me explain...
Had the left channel cut out intermittently sometimes when I would move my head hard to the left or right. Some adventurous modder had to resolder the wiring in one cup when he was fiddling with the insides. Said the soldering appeared kinda cheaply fragiley done, that it didn't take very much for it to break. So maybe (again, just best guess) the wiring was going in and out on one side like when a lamp light keeps flickering because of an intermittent connection? To be clear it's not done this for months, but I figured it deserved a mention.
They would make like a clicky electronic "crunch" now and than that freaked me the heck out. The best guess I could wrangle as to what was going on comes from this dude:
"When you have the headphones on your head, the pads create a seal against your face and inside the cups/pads remains air which, when you move your head fast or pressing the headphones against your head, have nowhere to go except out through the membrane. This air pressing against the membrane makes it move out and come in contact with the magnets (which in most cases is alright, in fact, it's mostly fine on the left side drivers on my headphones). But on my set of HE4XX's the membrane gets stuck against the magnets for a fraction of a second, as if it was a little bit sticky, and when it flexes back away from the magnets it creates a crackling sound."
He solved it by interrupting the seal of the earpads with sticky furniture pads like for the feet of fold up chairs I guess? All I know is eventually it went away and haven't had a problem for months. I installed some ZMF Ori leather pads and took of the grill a la the "grill mod", maybe that had something to do with it?
Just as an aside, I wanted to loosen the "vertical" flathead screws that connect the metal gimbals to the metal of the headband so the gimbals would move more freely. They were REALLY tight, like I was scraping up metal flakes and fearing I would break them or something. For a while I wondered if they were even designed to move at all! Long story short, I removed unscrewed the earcups completely so I could get to the gimbal and FINALLY got it. Stupidly stubborn. They move more freely now though :)!
I’ve babied mine for the last two months but they are starting to come apart. It’s a shame as they sound great.