Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
I've had my ER-4XR for about a year, and I love them, but I am disappointed in the cable, for two reasons: 1. the cable begins super supple, but after 6 months of use, the twisted wire above the splitter starts to stiffen. I had to have the cable replaced under warranty already. 2. they REALLY need to release a smartphone cable (with mike and remote). Not having this drives me nuts. Ety has publicly stated that they're working on this, but it's been another year with nary a peep. :(
Innerfidelity (RIP), have a great write up on the ER4 variants and history (https://www.innerfidelity.com/content/25-years-making-good-thing-better-etymotic-er4sr-and-er4xr):
'In this latest iteration of the ER4, Etymotic is offering two tunings: The ER4SR (for studio reference) has what Etymotic considers an accurate response and is very much like the preceding ER4S. Read more at https://www.innerfidelity.com/content/25-years-making-good-thing-better-etymotic-er4sr-and-er4xr-page-2#gzU6gBkc6W8VYeQG.99 '
Have you listened to the ER4S or P to compare? I hope the sound of the SR is very similar, but I will have to wait for this drop round to compare directly with my trust 4s direct. . .
Regardless, I think the underlying theme here is that these Etymotic headphones are excellent.
I now have the ER4SR from the past drop to compare directly with the ER4S. They sound very, very close (thankfully!). I also have measurements from Etymotic for both to compare, although the old hand drawn ER4S is a bit tricky to read ;)
That said, I fully recommend investing in these new models, even if you own the originals. The new aluminum housing is very sturdy and more compact. With the cord wrapped back over ear, for me the cord self noise is almost entirely eliminated compared to the old housing (even with the shirt clip I don't like to use the old models much on the move because of the cord self noise).