I recently got this headset, and wow is it good. My only issue is when certain people talk on discord, I can hear a really high pitched ringing. I fiddled with a bunch of settings, computer audio and discord, and nothing seems to solve the issue. It is primarily if not all in my right ear only. Is there something wrong with my headset, or was that ringing always there I can just hear it cause the headset is THAT good? I haven't had any issues with any other application, though I have yet to test if I can hear the ringing on a different version of discord, say on my xbox instead of my pc. Only other issue I've had is occasional static, but I can't tell if it's from the headset or the show/game/etc.
Apr 24, 2024
My curiosity is how are they going to receiver any different of a reply from the maker if they are considered unauthorized party? Somehow, I do not see MD going out on the end user market to buy a replacement device. Just speculation. I have no clue and might be wrong.
Thanks for your post! To be clear, we wouldn't allow any party to list on Massdrop if they weren't willing to support our members with replacement/repair services if the need arose.
As per Nic's point, if the manufacturer isn't interested in answering your support requests, send it over to support@massdrop.com and we'll get it taken care of.