The vendor is still awaiting the arrival of the second batch of units at their warehouse. The date has been pushed back to late next week, however it may be subject to change. We will make sure to update the group once we get a solid arrival date.
Thanks for your patience and expect an update from us on 12/19 or sooner if something comes back.
elimelendezWould you just come right out and say you're not going to do anything to help your customers feel some satisfaction for this mess? Just say it and I'll stop commenting about it.
elimelendezyou've literally been saying the same thing every "update." there has been zero updates for this drop. literally the only thing you've been saying is that its been delayed, blah blah blah blah. how can you not take any responsibility for this shit show of a transaction? if the vendor fucked up then do something about it to make it right for the customers. this drop has ended months ago and still there has been zero conclusive update regarding it. you seriously need to find a new job if you cant even make this kind of logistics right.
SimotmikI'm not entirely sure how Massdrop employs people, and I too have been pretty disgruntled about the way this drop has gone. I made this purchase as a birthday gift months ago but now it's shaping up to be a christmas one. But keep in mind elimelendez is probably just an employee and not actually responsible for this fiasco.
I get you're upset, I am, but don't shoot the messenger.
Dec 11, 2016
Zelgiusthebrave
Dec 15, 2016
bookmark_border
RosieCCI agree. Many of those who actually talk in the discussion areas here on the site more than likely don't handle a lot of the deals with vendors and just relay info back and forth. No reason to bash them when they're the one trying to give us as much info as possible.
ZelgiusthebraveMaybe. But they are the point of contact with the company. Massdrop should know that we are not happy. And all they are doing is saying sorry for the delay. Just a bit longer. I wanted to cancel my order and they wouldn't let me. When I emailed customer support, they said "Sorry the group order has been placed". The frustrating part is where they said they could cancel and refund this drop and then when I contacted customer support they said they couldn't do it. Now tell me when one employee says something and another says something completely different how can we not be frustrated and complain.
Thanks for your patience and expect an update from us on 12/19 or sooner if something comes back.