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dondy
0
Sep 13, 2016
@KantoLiving The M part of the clamp mount I got has defective screw grooves. It doesn't screw in. Would you be able to send me that part? Please and thank you!
dondy@dondy For sure, sorry about that. Email us directly, support@kantoliving.com, with your full name and address and we'll have a new part sent to you.
dondy
0
Sep 13, 2016
KantoLivingThank you very much!!!
Bobraz
2631
Sep 22, 2016
KantoLivingAnd that, people, is how you do customer service!
Kudos Kanto Living! I bought this item, and even thought I initially had some trouble properly adjusting the "up and down" pressure (I would recommend big, manual knobs), I managed to do it and now I love the product. Didn't imagine that moving your big screen around, would provide so much added comfort.
Seeing you provide such awesome service to a customer here, has cemented my loyalty and as a result I will spread good words about your company, anytime I can (lots of geeks around me and so, discussions around hardware, home office, and accessories are common).
BobrazThanks for the love @Bobrazry! We're always willing to help our customers out and make sure they're happy. I also appreciate your suggestion, make sure to stay in touch if there's anything we can do for you.
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