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Showing 1 of 605 conversations about:
KBC Poker II Keyboard (Cherry MX Clear)
zombiz
3
Sep 6, 2014
So if/when they fuck up my order, do they have returns?
jocelyn
61
Sep 6, 2014
zombizYes, they sent me a prepaid return shipping label for the incorrect keyboard. Of course now I have to wait another month for the correct keyboard to be shipped because massdrop is apparently not prepared to handle this kind of screw up. So yes, you shouldn't have to pay anything to return an incorrect shipment, but your wait will double, so it's still a shitty solution.
jdswhatwhat
273
Sep 6, 2014
jocelynWow this is astounding. How freaking hard is it to ship the correct keyboards to your customers who have been waiting for two months?
zombiz
3
Sep 6, 2014
jocelynThanks for your response! This is my first massdrop order.
MaNiFeX
217
Sep 8, 2014
jocelynThey really should be offering some sort of compensation for this kind of screw up. I ordered a white backlit. Expecting to get any of the above...
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