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S.Leong
2
Jan 5, 2018
Lenses popped out of the frame from the day one. Doesn't seem like they're cut correctly to fit the frame as I've tried tightening with no success.
S.LeongSorry to hear about this! This may have been a defective pair. Send us an email at sales@kentwang.com and we'll get you a replacement. We stand behind all our products.
SeadonkeyLove
152
Jan 11, 2018
S.LeongAgreed, I had the same problem.
SeadonkeyLoveSorry to hear about this! This may have been a defective pair. Send us an email at sales@kentwang.com and we'll get you a replacement. We stand behind all our products.
S.Leong
2
Feb 13, 2018
KentWangThank you for taking care of this. Much appreciated. Top notch customer service.
SeadonkeyLove
152
Feb 14, 2018
KentWangGot my replacement glasses a couple weeks ago, KentWang did a good job of taking care of me. Thank you very much.