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Showing 1 of 5 conversations about:
L's Modern Basics Fat Quarter Bundle by Lecien
Trista
1
Jan 6, 2017
I just received my drop of this item. I have just re-read this posting after also sending a message to help. The problem is that I received completely different fabrics from those shown. I don't see any disclaimer saying fabrics are similar to shown but different. I'm actually not very happy with the interpretation of these colors and patterns. I try to read these things carefully before joining. Anyone else?
SandyLucas
771
Jan 6, 2017
TristaHi @Trista,
The prints you received should have been as shown. It sounds like the wrong bundle got mailed out. If you've sent a message to Customer Support through the transactions page in your profile they will be able to help. I'm sorry for the inconvenience.
Trista
1
Jan 11, 2017
SandyLucasI have sent 3 messages regarding the wrong fabric delivered since Saturday, and I still have not received a reply from customer service. Do you have a way to expedite this? I just want to return it for a refund.
SandyLucas
771
Jan 11, 2017
TristaHi @Trista,
I am sorry to hear this and will alert the CS team. I can tell you that your comment prompted me to look into it and I found that all the shipments received the wrong bundle. We are working with the warehouse to reship the correct bundles out this week.
Trista
1
Jan 11, 2017
SandyLucasOk, thank you for the update, I will wait it out!
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