Massdrop Peak Merino Hoodie Discussions | Drop

Aug 14, 2018

Hello everyone! I’m excited to announce our newest Massdrop Made product, the Peak Merino Hoodie. This beefy, 340gsm 100% merino hoodie was inspired by the best hoodies of the last decade and designed for long-term active use, whether outdoors or during your daily commute.
Made in the USA: We partnered with a high-quality domestic factory located in Allentown, Pennsylvania to cut and sew this hoodie. Allentown has a rich history of American manufacturing, and we wanted to partner that with the highest quality merino wool to bring a truly amazing product to market.
Australian Merino Wool: When thinking of high quality merino wool, there is no question that the best product comes from Australia and New Zealand. Our merino wool supplier has been producing wool for 35 years and sources non-muesled wool from regulated animal welfare focused farms. They are also pioneering local wool production sustainability but incorporating a water treatment facility which cuts down water usage by 40%.
Partnering with Wool Experts: In addition to a high quality American factory and Australian wool supplier, we partnered with friend and wool expert Chad North to oversee the development and sourcing of all of our materials and trims. You may know Chad as the founder of NorthxNorth, a US based brand known for their merino wool kerchiefs and neck gaiters. Working with Chad allowed us the opportunity to tap into his years of knowledge in working with merino wool, to ensure this hoodie offers the best in quality materials, features and construction.
Fit: We analyzed the fits of some of the best hoodies in the market, as well as merino hoodies from multiple brands, to land on the best of each to offer a unique, and thoughtfully designed fit. The overall fit is on the slimmer side to offer a clean aesthetic for office use, and allow the features of the wool to come through. Please let me know if you have any additional questions or concerns! We’ve designed this hoodie with the intent that this will be your new everyday go-to, from commuting to office to outdoor weekend adventures! Thanks everyone! Kim

Aug 14, 2018

jaeun87

133

Aug 14, 2018

kim.suarezThe chest size for XS says 117.5 inches, which I'm sure is a typo.
I don't know how they do the sizing for hoodies, but wouldn't it be easier to specify what the chest size is for the circumference of the chest like they do for dress shirts/jackets (for example: 38 / 40 chest size) ? Looking at the numbers, either the hoodie is incredibly small on the chest, or the measurement is just for the chest across the front of the hoodie.

Aug 14, 2018

Aug 14, 2018

jaeun87You are correct! Thanks for catching that typo. And yes, the measurements include on the half. This is how garments are measured internally in apparel companies, but agree that outward facing, the full circumference is more common. We'll update that to avoid any confusion.

Aug 14, 2018

Aug 14, 2018

jaeun87This is a peeve of mine on how they do all their clothing here on MD, actually.

Aug 14, 2018

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Aug 14, 2018

Vintage1982BenzWhat specifically?

Aug 14, 2018

ChurchillW

423

Aug 15, 2018

Vintage1982BenzJust to be on the other side of this, I prefer this way since it allows the buyer to determine how fitted they want the garment to be.

Aug 15, 2018

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Aug 15, 2018

kim.suarezUsing internal measurements as opposed to what customers are accustomed to seeing on the (cyber) rack at stores. I'm totally comfortable ordering a jacket sized 42R, or a dress shirt sized 16 (34/35) but don't know the internal measurements and don't particularly want to go measure garments in my closet.
I consider myself a pretty savvy shopper in regard to men's clothing, but even I struggle with the use of those internal measurements - I have no frame of reference.

Aug 15, 2018

Aug 15, 2018

Vintage1982BenzTotally understand! We're updating the size chart now to reflect standard measurements that you would see on similar product sites. It's just doubling a couple measurements (chest and bottom opening), but all else is matching to what you would find elsewhere. Love the feedback though!

Aug 15, 2018

Rick_in_ICT

Aug 16, 2018

kim.suarez“but all else is matching to what you would find elsewhere.”
Not sure about that, as someone with long arms who has resigned himself to the fact Massdrop doesn’t seem to believe in Tall sizing, I can’t figure out how the sleeve length of these compares to other jackets. Why not list the length from center back to the end of the sleeves like most? Not being familiar with garment industry terms, I’m not sure what measurements I’m supposed to be adding up to get the measurement I’m used to.

Aug 16, 2018

Aug 16, 2018

Rick_in_ICTWithin the industry, it's done both ways. Either sleeve length from CB or sleeve length from cap. In this case, the sleeve length from cap is used as this was the measurements received from our pattern maker. To measure this, it's taken from the top of the sleeve (at the seam) and then down to the bottom of the rib.

Aug 16, 2018

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thomms

Aug 17, 2018

kim.suarezHi , can you ship it by DHL? im from Philippines.
Thanks

Aug 17, 2018

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Aug 17, 2018

thommsWe do ship to the Philippines and most likely it will ship by DHL though it ultimately depends on country and weight

Aug 17, 2018

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Aug 17, 2018

thommsYes, we can ship to the Philippines. It most likely will be DHL

Aug 17, 2018

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thomms

Aug 17, 2018

kim.suarezWhen is your target date of delivery?

Aug 17, 2018

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Aug 18, 2018

thommsMid-December at the moment

Aug 18, 2018

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SmithyNZ

225

Aug 19, 2018

kim.suarezIf it used wool sourced from New Zealand I would have been much happier.

Aug 19, 2018

Aug 20, 2018

SmithyNZThe wool is sourced from both Australia and New Zealand. The mill is located in Australia but sources wool from both locations.

Aug 20, 2018

SmithyNZ

225

Aug 20, 2018

kim.suarezOh okay thanks! This will need to be cleared up in the description, as it states "Australian merino wool". (NZ and Australia are two separate countries).

Aug 20, 2018

Aug 20, 2018

SmithyNZYa we were keeping it simple in the description but technically the wool is sourced from both countries, even though the mill is Australian based. Sorry for any confusion!

Aug 20, 2018

Aug 26, 2018

kim.suarezHi, I'm in between sizes, either to tight in the chest/shoulder or sleeves ridiculously long, if I have sizing issues can I return/exchange?

Aug 26, 2018

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ChurchillW

423

Aug 27, 2018

Gunnersmate2Typically, no.

Aug 27, 2018

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Aug 30, 2018

The measurements are of the garment. Sorry for the confusion!

Aug 30, 2018

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SaiE

Aug 30, 2018

kim.suarezHello Kim -
How do i cancel my order? I just placed it using PayPal.
Thanks! Sai

Aug 30, 2018

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Aug 30, 2018

SaiEYou should be able to cancel through your transactions page. If this doesn't work, let me know or contact massdrop.com/support

Aug 30, 2018

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galerie1

Sep 2, 2018

kim.suarezwhat is the delivery date?

Sep 2, 2018

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ChurchillW

423

Sep 2, 2018

galerie1Ship date is specified as December 13th on the description page.

Sep 2, 2018

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bhstyle

Sep 3, 2018

kim.suarezis there any chance it could ship faster for a higher price?

Sep 3, 2018

Sep 4, 2018

bhstyleAh I wish! Unfortunately, the manufacturing timeline is what it is for this project. Might be worth exploring for future projects, but we usually try to push for manufacturing as quickly as we can while maintaining high quality standards. Thanks for checking!

Sep 4, 2018

Coffeegroove

Sep 6, 2018

bhstyleIt can ship faster at a lower price (maybe $50) if it was made in Asia.
This is essentially fast fashion. People don’t have the time or the money to wait on stuff.

Sep 6, 2018

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lolifier

Sep 7, 2018

kim.suarezIs there chance there might be more XXL coming?

Sep 7, 2018

Sep 7, 2018

lolifierWe will definitely be looking into producing more, but currently we are only producing the limited run to start.

Sep 7, 2018

jeleta

Sep 8, 2018

kim.suarezHey Kim, I got a question, Im 5.7 height and weight 177 pounds, whats the best size for me?

Sep 8, 2018

KimSuarez

Sep 10, 2018

jeletaHi! What size do you normally wear in hoodies? The fit is a little slim in the body when it's true to size, but most people find they still wear their normal size.

Sep 10, 2018

Sep 10, 2018

KimSuarezKim Suarez, are you no longer with collaborations? Just wondering because your profile window has changed. (I'm really bored, lol)

Sep 10, 2018

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jeleta

Sep 10, 2018

KimSuarezOk, I wear M. Im gonna get that one, tks for the reply

Sep 10, 2018

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Sep 10, 2018

jeletaI would go with that. Thanks for checking though!

Sep 10, 2018

JoIIyRancher

Sep 12, 2018

kim.suarezHi Kim, is there any sort of return policy available if the fit is poor?
If not, do you believe the hoodie will fit someone who is 6' tall and 145 lbs? This generally means either a longer fit on the S or XS, or a slimmer fit on the medium . Thanks for your help.

Sep 12, 2018

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JAK9

Sep 16, 2018

kim.suarezHi Kim - In the drop and ordered the thumb holes option. Can you confirm if the sleeves will be slightly longer on the ones with thumbholes? I am 6'-4" Tall and 218lbs. and usually order dress shirts with 37" sleeves. I ordered a large.

Sep 16, 2018

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Sep 18, 2018

JoIIyRancherOnly if there was an error on the size chart or an error from our side could we accept returns

Sep 18, 2018

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Sep 18, 2018

JAK9The sleeve lengths are the same for each - we found in testing that no one seemed to have issue with the length of the sleeves with the thumbholes. The sleeve length will be close to 36" from center back to end of rib on the large

Sep 18, 2018

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Sep 19, 2018

kim.suarezHey Kim I requested the drop, and I *thought* (still think, actually) I placed an order, but I noticed when I was looking at the drop that it was offering me the button join the drop.
Only I thought I had. Now the size and configuration I want is unavailable. Any chance to still join for my ursine, manly size?

Sep 19, 2018

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JAK9

Sep 19, 2018

kim.suarezHi Kim - thanks for the response. Hmmm - I am struggling with the a thumbhole being at the same length as the normal sleeve length...that would indicate that the normal sleeve length should hit around the wearer's knuckles. What is the measurement between the thumbhole an end of the rib please?

Sep 19, 2018

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Sep 19, 2018

TeuchterI think they changed the site to no longer show existing purchases on product pages. The purchase should still have been registered though. Click the 3 dots in the top right of the page, then select "transactions". You can also go to your profile and select the drops tab. If it shows up in those locations, then the order was registered properly.

Sep 19, 2018

Sep 20, 2018

KadosGah, it's there. I am living up to my name. I searched my confirmation emails and didn't find it, but it is in fact listed under my transactions. I am simply sleep-deprived and unable to coherently string my thoughts together.
Thank you for your help, friend.

Sep 20, 2018

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Oct 2, 2018

JAK9Sorry for the delayed reply! It is 1"

Oct 2, 2018

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Oct 2, 2018

TeuchterSorry for the delayed reply. Unfortunately, we only made a certain amount for these, of which most sizes now seem to be sold out. But we will hopefully be making more!

Oct 2, 2018

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Oct 3, 2018

kim.suarezI'm good to go. I didn't know MassDrop changed their website layout, so I was looking for proof of my order and not finding it. Someone explained the changes, and I found my order right where they said. All good. I am ready for my hoodie. Preferably before it gets too cold to wear it.

Oct 3, 2018

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Oct 3, 2018

TeuchterGotcha! Ok great, glad it worked out! Ah, I know! We want to get these out to you guys asap! Still tracking on time!

Oct 3, 2018

Oct 4, 2018

kim.suarezLet me sneak in an order since it's under max quantity anyway (x nobody has to know lol

Oct 4, 2018

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Oct 4, 2018

kim.suarezI'm really looking forward to this. Thanks for your help, Kim!

Oct 4, 2018

Oct 4, 2018

Lefibonaccihaha if it were up to me, we'd totally make that work! But that's probably why I'm not in charge :P

Oct 4, 2018

Oct 4, 2018

TeuchterAnytime!

Oct 4, 2018

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Oct 4, 2018

kim.suarezWho do I need to tag to get you in charge! Lol.

Oct 4, 2018

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Oct 4, 2018

kim.suarezDon't lie 😢

Oct 4, 2018

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jeleta

Oct 5, 2018

kim.suarezHey Kim, I just bought the Hoodie yesterday but didn't have a thumbhole. Let me ask you, can you make an exception and get me one with thumbhole? if u can

Oct 5, 2018

Oct 8, 2018

jeletaUnfortunately, I can't do anything from my end but you could reach out to our Community Support team and www.massdrop.com/support. Sorry I cannot be more helpful :(

Oct 8, 2018

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Angibird

Dec 14, 2018

kim.suarezHi Kim, Any updates on when our Peak Merino Hoodie will be shipped? I am going out of the country and do not want it stolen before I return home. Thanks!

Dec 14, 2018

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Dec 14, 2018

AngibirdI'll take it for ya (;

Dec 14, 2018

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Dec 14, 2018

kim.suarezGot them updates kim

Dec 14, 2018

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Dec 17, 2018

kim.suarezAre we getting that supposed update? Or is this another Massdrop custom product that is gonna require a chargeback?

Dec 17, 2018

Dec 19, 2018

SunCityJonwe are getting screwed over. notice how they answered everyone when it was still for sale and now that it is over they haven't said anything for months and are ignoring everyone.

Dec 19, 2018

Dec 20, 2018

FearceWhy not wait for the stated ship date (Jan 2nd) to pass before worrying and complaining?

Dec 20, 2018

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Dec 20, 2018

KadosBecouse they first promised to ship before Christmas and then delayed it and when people ask for an update they get ignored. It seems pretty obvious why people are upset. Now they finally gave an update but they pushed the shipping date back even more. I have participated in multiple drops and never got a shipping delayed. Most of them even send it a week before the shipping date. The only one why keeps pushing back the shipping date is mass drop themselves.

(Edited)

Dec 20, 2018

Dec 20, 2018

FearceWhen was it pushed back again? The shipping date is still showing Jan 2nd on both the drop page and the transactions page.

Dec 20, 2018

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Dec 20, 2018

KadosI got an email from the massdrop team that says the following: "We wanted to give a heads up that we’re now tracking a few weeks behind our original estimated ship date and we expect to begin shipping this product in late January."

Dec 20, 2018

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Dec 20, 2018

FearceAh, ok. Just checked my email and i got it also. They are reopening cancellations for those who do not want to wait though, which is good. I doubt most other companies would do the same, or at the very least it would require going through CS to manually request it.

(Edited)

Dec 20, 2018

Dec 20, 2018

FearceWhich is BS because that wasnt the original shipping date

Dec 20, 2018

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Dec 20, 2018

SunCityJonThe original shipping date was December 13th then they pushed it back to January 2nd and now it is the end of january

Dec 20, 2018

Dec 20, 2018

FearceIm agreeing with you. Massdrop always pulls this shit. Same with the OLED TVs they couldn't get, the custom SAK they botched and then ignored, then lied about, then finally refunded. This is the reason many suppliers stopped working with massdrop or essentially use it as a dumping ground for late model equipment and merchandise. I wouldnt mind the delay in shipping if it was properly and honestly communicated but its not. It never is and thats my problem

Dec 20, 2018

Dec 20, 2018

kim.suarezHey Massdrop UX - is there a way to unsubscribe from threads? I'd love to not get a notification every time someone complains on here about a product you are sourcing, designing, producing and shipping from the ground up when an occasional and understandable delay occurs. Still looking forward to my hoodie in the 2019, Happy Holidays to those working behind the scenes at Massdrop! Your satisfied customers never say anything, the unreasonable ones are always the loudest.

(Edited)

Dec 20, 2018

Dec 20, 2018

Vintage1982BenzI'm perfectly fine with delays if they just tell people instead of ignoring people. I'm pretty sure they already knew they would never be able to get everything to the customers BEFORE Christmas. they just said it to get more customers and now they keep pushing it back

Dec 20, 2018

Dec 20, 2018

FearceSure, and this wasn't directed specifically at you - I've been getting alerts about comments on this thread for the past 3.5 months! Also - I thought the original ship date was projected at 01/04/19?

(Edited)

Dec 20, 2018

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Dec 20, 2018

FearceUnderstand the frustration. The original date was before Christmas and then January 2, but yes very sorry for the delay. We want to make sure these are perfect for everyone!

(Edited)

Dec 20, 2018

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Dec 20, 2018

AngibirdSo sorry for the delay! We just needed to draft a response and get the dates in order with the factory. We are facing a slight delay until the end of January. Really sorry about that!

Dec 20, 2018

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Dec 20, 2018

kim.suarezY'all should be embarrassed at how you're handling this

(Edited)

Dec 20, 2018

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Dec 20, 2018

SunCityJonGet a refund, then. What more do you expect? You can find hoodies in a million different places online or at a brick and mortar store.

Dec 20, 2018

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Dec 20, 2018

Vintage1982BenzI expect a response when I’m looking for one. I expect a level of professionalism. I expect to get the items I paid for in the time frame initially agreed upon. I expect to receive updates in the time frame quoted to me. I expect a company that already has my money, has gotten my money in the past, to act as if they want my money in the future. Or am I expecting too much? You tell me since you’re so concerned

Dec 20, 2018

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Dec 20, 2018

SunCityJonI'm concerned you're this upset about purchasing a hoodie online.

Dec 20, 2018

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AlexPk

7198

Community

Dec 20, 2018

Vintage1982BenzHmm let me look into that for you. If not, then it would be a good idea to have a "mute" option on larger discussions. And happy holidays to you as well!

Dec 20, 2018

Dec 20, 2018

AlexPkSetting - email settings - conversations.

Dec 20, 2018

AlexPk

7198

Community

Dec 21, 2018

SunCityJonThat would work, but it would remove notifications for every conversation. It doesn't look like we have anything for just ignoring a specific discussion.

Dec 21, 2018

Dec 21, 2018

AlexPkExactly.

Dec 21, 2018

AlexPk

7198

Community

Dec 21, 2018

Vintage1982BenzFlagged it to Product/Engineering today and put it on my wishlist. Think it would be a very useful feature so hope to see that soon.

Dec 21, 2018

Dec 22, 2018

AlexPk @kim.suarez Could I step in and join now in place of those dropping out?

(Edited)

Dec 22, 2018

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Dec 22, 2018

Vintage1982BenzI've gotten more notifications from this drop than any other on massdrop. I also wish there was a way to mute a thread. Merry Christmas

Dec 22, 2018

Angibird

Dec 25, 2018

kim.suarezWas hoping to have it for winter season here in NC. Can we get a more specific shipping date than "the end of January"?

Dec 25, 2018

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Dec 28, 2018

kim.suarezI just want to say thank you Kim Suarez for all your hard work and patience. Happy New Year.

Dec 28, 2018

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Dec 28, 2018

Gunnersmate2Thanks so much for being a member of the community! It's always a blast to be able to communicate directly with everyone and I apologize for some of the challenges we've faced on recent drops.

Dec 28, 2018

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