NovelKeys Laser Wrist Rest Discussions | Drop

May 8, 2019

Desk mat is advertised as $30 retail (though I'll note no mat on the site is over $20 except the Godspeed Glow) and selling for $15 (50% discount). Wrist rest advertised retail price is $5 cheaper, but it's selling for $16 (36% discount)?

May 8, 2019

eponymousI'm not sure what you are asking here, so sorry if I didnt understand correctly. The Laser deskpads come in 4 variants (2 different designs and 2 styles). One of the styles is the Glow deskpad which has a retail price of $30. The glow variants are actually selling for $25 on Drop, and $15 for the non glow versions. Not every drop will have the same discount in terms of pricing, just as a heads up.

May 8, 2019

mgsicklerMy main question is why the Massdrop price for the new wrist rest is more expensive than the MD price for the desk mat, when the retail price of the mat is more expensive than the retail price of the rest. I'm also as an aside pointing out the dubious nature of the advertised "retail" price, given what you actually charge on your own site for similar items. All the regular mats there are a maximum of $20, versus the $30 claimed here, which would make it a 25% discount instead of 50%. On your site, only the glow version Godspeed mat is the $30 you're claiming as the "retail" price for the base Laser mat here; the glow version of the Laser mat here costs $25, putting that version at a 17% discount. It feels like a pretty transparent inflation, claiming a "retail" price that isn't actually charged in order to make the MD discount look bigger and more enticing. It's still a discount either way; I just think your customers deserve better than misleading sales tactics.

(Edited)

May 8, 2019

eponymousNot every drop will have the same discount. Sometimes the margins will be less on items, meaning that the overall discount sold on Drop will be different for various items. For the retail price of the deskpads, they are actually $30 for the glow versions. That is what I charge on my site for retail. In GB I charge $25 for the glow deskpads. But once they are in stock, they are $30.

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May 8, 2019

mgsickler"For the retail price of the deskpads, they are actually $30 for the glow versions. That is what I charge on my site for retail. In GB I charge $25 for the glow deskpads. But once they are in stock, they are $30." I am not arguing with that? The GLOW version is $30 on your site. This is not the GLOW version being advertised (though it's also available, at an additional price): It's showing $30 "retail" next to the $15 MD price for the BASE MAT, when your actual retail for the base mat is $20. That's what's misleading. "Not every drop will have the same discount." I totally get that. But it's definitely suspicious that MD is charging more for the item they claim will retail for $25 than the item they claim retails for $30 when it actually retails on your site for $20.

(Edited)

May 8, 2019

eponymousI don't think its intentionally meant to be misleading. There are two variants be offered here, so if they put that the retail price at $20, and then were charging people $25, it can end up confusing. Perhaps in the future I will see if we can separate these different deskpads drops. I honestly do not see how its suspicious to have different discounts on different products. I am not sure what else to say to that. I am pretty open with everything, and the margins between these two products for me is different, and I have to charge Drop different prices for them. The wrist rests will definitely retail on my site for $25.

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May 8, 2019

mgsicklerIt's not intentionally meant to be misleading? Really?

You don't think that's at all misleading? To "just happen" to show a retail price 50% higher than the retail price that actually applies to the discounted price on the left? The base mat isn't $15 down from $30. The base mat is $15 down from $20. Mixing and matching prices like this is, at a minimum, inappropriate. (Also, possibly illegal? I know for sure that a store advertising a "sale" from a retail price they never actually charged isn't allowed.) It's either an honest mistake to be fixed or a deliberate attempt to mislead buyers. I'm sure you don't have control over how MD advertises and prices products, but they would probably at least listen to you if you pointed out the "mistake." "The wrist rests will definitely retail on my site for $25." Oh, I absolutely believe that, because here they're $16 for a $25 product (36% discount), versus $15 for a $20 product. That's actually a better comparative discount (36% versus 25%)... when we're looking at the actual retail price of the desk mat, instead of the misleading, inaccurate one being shown here.

May 8, 2019

eponymousI will ask them to change that.

Nebulant

May 8, 2019

eponymousBut really, does it matter?

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May 8, 2019

NebulantDoes it matter if a website is advertising a "retail" price 50% higher than the actual retail price in order to make their discount look steeper? Uh, yeah. But if you've got enough money to throw around that you don't care about people misleading you, feel free to PayPal some of it my way.

Nebulant

May 8, 2019

eponymousIf the 'discount' amount is what inspired you to buy, I can see it matters. Most people don't care about original msrp when they have a good idea about actual street prices.

(Edited)

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