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Showing 1 of 10 conversations about:
Madrai
17
Jan 25, 2019
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Is there a reason the shoes here show the Park logo on them, but the ones delivered to me have no label or logo at all?
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Jan 25, 2019
Madrai
17
Jan 25, 2019
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MadraiNo logo on bottom, either, and the laces are also a different color than the picture on both shoes. (Ordered Brown and Cognac)
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(Edited)
Jan 25, 2019
TomasV
1685
Jan 25, 2019
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MadraiHi there Madrai! Thanks for the flag -- I'm checking with the vendor regarding this.
Jan 25, 2019
ChrisM-IA
0
Jan 25, 2019
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TomasVI have the same situation in black, no logo on the tongue or bottom. Box seems like a knockoff copied all of their images and tired to pass it off as the real thing. There also seems to be some sort of glue in some of the faux shearling lining. The right shoe also seems to be smaller than the left. Doesn't give one confidence that this is the real thing for a good deal.
Jan 25, 2019
Madrai
17
Jan 25, 2019
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ChrisM-IACan confirm right shoe feels a bit more snug than the left.
Jan 25, 2019
TomasV
1685
Jan 25, 2019
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ChrisM-IAPlease rest assured these are coming directly from the vendor; all events we hosted with Parc City Boot Co. are official. I'll try to get an answer for you guys soon. Thanks for the flag!
Jan 25, 2019
Madrai
17
Jan 25, 2019
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TomasVAlso, it does seem like the lining on these shoes is much thinner and not as full as the pictures listed here.
Jan 25, 2019
ChrisM-IA
0
Jan 25, 2019
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TomasVAppreciate the help @TomasV . Love their product! Something just seems off with this particular run. Thanks again!
Jan 25, 2019
Madrai
17
Jan 25, 2019
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TomasVI also noticed both shoes seem to be made differently, which is making them fit and look different. The stitching is not identical, and neither is the spacing.
Jan 25, 2019
Madrai
17
Jan 28, 2019
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TomasVAny headway on this? I really want to like these, as I did buy two pairs, but with all the inconsitincies in the appearance and fit, it's hard. Really don't know if these are genuine just with defects, or knockoffs.
Jan 28, 2019
TomasV
1685
Jan 28, 2019
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MadraiHey Madrai, I got word back from the vendor. These are from an earlier production that didn’t include the branding - they’re absolutely official and coming directly from Parc City Boot Co. though. If it’s still too much of a discrepancy, contact our support team and we’ll help you out as soon as we can.
Jan 28, 2019
ChrisM-IA
0
Jan 29, 2019
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TomasVThank you, @TomasV ! Who's support team are we supposed to contact, Parc City Boot Co or Massdrop? Do you have an email or phone number? Did they mention what our options are?
Jan 29, 2019
TomasV
1685
Jan 29, 2019
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ChrisM-IAYou should contact us Massdrop. You can do that from our website, if you go to your icon in the top right, you have a bunch of options including Settings and Help Center.
Jan 29, 2019
ChrisM-IA
0
Jan 29, 2019
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TomasVThank you, @TomasV !
Jan 29, 2019
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