I don't feel too great about being committed to such an expensive item with 7% savings not knowing if the TEN YEAR warranty will be honoured or not. I can't be the only one already committed who thinks this is a big deal can I?
YoungMichael88@YoungMichael88 ,
Your concerns are understandable so lets break it down and then lets spread it around.
First, as long as you make the purchase from Massdrop you will still get a ten year warranty for the Pax2.
Second, You are not the only one who feels this way and I want to share this information so that hopefully it will get re-shared and spread throughout our Community.
"The 10 warranty will be honored by Massdrop and the Manufacturer, but if the Manufacturer will not honor their authentic products warranty, Massdrop will step in to facilitate the warranty on your behalf."
It essentially means you are double covered by a warranty when you purchase through Massdrop.com.
Cheers!
JaysunJaySun, I'm speaking with Hillary in support. I have a warranty issue and Pax will not service the device as Massdrop is not an authorized reseller. Hillary is telling me Massdrop will only cover the unit for a year, not for 10 years. Can you assist?
Your concerns are understandable so lets break it down and then lets spread it around.
First, as long as you make the purchase from Massdrop you will still get a ten year warranty for the Pax2.
Second, You are not the only one who feels this way and I want to share this information so that hopefully it will get re-shared and spread throughout our Community.
"The 10 warranty will be honored by Massdrop and the Manufacturer, but if the Manufacturer will not honor their authentic products warranty, Massdrop will step in to facilitate the warranty on your behalf."
It essentially means you are double covered by a warranty when you purchase through Massdrop.com.
Cheers!