Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 19 conversations about:
Tyler
2438
Oct 14, 2015
bookmark_border
Good news group. We’re glad to report that all of the orders have been shipped out from our warehouse and are now on the way to you. Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions
Oct 14, 2015
Daisy
0
Oct 19, 2015
bookmark_border
TylerI've emailed a few times now. My package did not arrive. There was a typo in my mailing address, and as it is, no physical address exists there. I asked the neighbors anyway, and no one has seen a package. I'm not sure how UPS can confirm delivery to an address that doesn't actually exist, but that's all the information I have.
Oct 19, 2015
RitaN
203
Oct 19, 2015
bookmark_border
DaisyHi @Daisy,
Thank you for joining the drop! I have reached out to our Customer Support Team and we will contact you soon in regards to your missing package.
Thank you,
~ Rita
Oct 19, 2015
View Full Discussion