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Showing 1 of 10 conversations about:
Krastoff
64
May 14, 2018
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pinetopbrand
15
Pine Top Brand
May 25, 2018
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KrastoffWe are very sorry to hear that, unfortunately we may have had a mishap with production. Please send us an email at info@pinetopbrand.com and we can talk more and get everything taken care of for you! We never want an unhappy customer. Looking forward to your message soon!
Krastoff
64
May 22, 2019
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pinetopbrand1 year on, with no resolution to this "mishap with production". They've simply stopped replying via email. Avoid this company.
EDIT: What happened was the belt was stamped as a size 34, but measured far too long, so it was indeed an error during production. I never got a reply back after I was told they'd be looking into shipping options to resolve the issue, not even after a follow-up email to them. They paid lip service and left the issue hanging. Disgusting insincerity.
(Edited)
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So buyer beware. You may get sent a wrong belt.
(Video of the belt, I'm pretty sure this isn't a size 34: https://youtu.be/xBfVU7krUgg)