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Showing 1 of 37 reviews about:
porntipsguzzardo
97
Jun 28, 2018
checkVerified Buyer
Came with a rip. No customer support from Massdrop and no support from Ferrino, despite multiple emails. The chair is uncomfortable, pushing my shoulders forwards. The arm rests don't slide back far enough. The chair doesn't lower enough. Terribly disappointed.
NYIrish
1
Jul 3, 2018
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porntipsguzzardoMine came with a rip too took 3 weeks to get an answer from them and they told me they couldn't replace it due to it being bought through this site!
Vidrak
0
Jul 27, 2018
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porntipsguzzardoHave you tried back charging on your credit card? Most cards in the US have good protection for consumers. Assuming you bought it using a card ...
porntipsguzzardo
97
Jul 27, 2018
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VidrakFerrino recently sent me a replacement chair. No need to charge back. It's been a mixed experience at best, with both Massdrop and Ferrino, but in the end, they made it right.
Mickifree
128
Jul 30, 2018
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porntipsguzzardoDid you have to pay for shipping the first chair back?
porntipsguzzardo
97
Jul 30, 2018
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MickifreeAlso I withdrew the credit card dispute. Like I said, Massdrop and Ferrino resolved this in a satisfactory way.
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