REP Gaming Exclusive Steel Deck Box Discussions | Drop

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REP Gaming Exclusive Steel Deck Box

FULL DISCUSSION

KennyTran

Feb 18, 2017

I just received my deck boxes today and they are awesome, the coating and texture on them are pretty cool. However, when I inspected them very closely, one of them had some quality control issue. There was a bad weld on the top flap connecting the lid to the box itself that was bent leaving a gap on both sides. I'm not sure how I would to go about an exchange?

Feb 18, 2017

Dan@REPGaming

REP Gaming

Feb 18, 2017

KennyTranHi KennyTran, This is Dan from REP Gaming Products. Thanks for sharing the photos. Please shoot me an email directly with your info (dlanpher@repindustries.com) and we will send out a new box for you right away! Also if you wouldn't mind sending that one back to us for inspection, that would be great! (We will of course send you a return shipping label so it won't cost you anything for the return).
We try to inspect every box we ship out, but sometimes we can miss something... :(. Which, really annoys me.. I only want to send out good product!
Rest assured KennyTran, we will get you a new, perfect box right away!
Dan REP Gaming Products

Feb 18, 2017