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Showing 1 of 56 conversations about:
DrGom
4
Dec 12, 2017
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Got these in the last drop, the neck holes are very small, had trouble getting it over my head and heard several threads pop in the process. Other than that I had no qualms
BrandBreeders
3
Dec 12, 2017
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DrGomHi DrGom,
We identified the cause of the neck hole issue. It had to do with the fabric inside the hood shrinking during the washing process. I apologize for the issue. The new batch does not have that issue
-Parth Sharma (Founder of Something Strong)
We identified the cause of the neck hole issue. It had to do with the fabric inside the hood shrinking during the washing process. I apologize for the issue. The new batch does not have that issue
-Parth Sharma (Founder of Something Strong)
DrGom
4
Dec 12, 2017
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BrandBreedersThanks for the info... So are you guys doing anything about the defective batch you sent out? or am I stuck with what I have?
Dlamb4prez
10
Feb 5, 2018
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BrandBreedersIs there any new info in regards to our shipment?
We've been dead in the water, without a single reply, or any new information now, for around a month.
Anything would be appreciated.
We've been dead in the water, without a single reply, or any new information now, for around a month.
Anything would be appreciated.
BrandBreeders
3
Feb 5, 2018
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NadnerbSsacThat's a very fair request. You're definitely not stuck. We can swap out your hoodie for another that doesn't have the hood shrinkage issue
BrandBreeders
3
Feb 5, 2018
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Dlamb4prezPlease accept our sincerest apologies! Our hoodie supplier promised to get the hoodies to us over a month ago. The supplier did not come through. It's very dissapointing for us and we've been pushing hard to get this issue resolved. We do have a firm in house delivery date set for the end of this week. The minute the hoodies reach us we will get them all shipped out!!
dracostheblack
28
Feb 15, 2018
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dracostheblackThought we were going to hear something last week? Did you receive them or not?
TomBassett
2
Feb 20, 2018
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BrandBreedersAny update on this? Even just telling everyone that there has been another delay or we can expect them in July would be better than being silent this entire time.
BrandBreeders
3
Feb 20, 2018
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TomBassettOur apologies for the delay! The backordered hoodies shipped out last week. MassDrop received them yesterday and will start filling the open orders right away
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