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Showing 1 of 167 conversations about:
Spinnaker Cahill Diver Automatic Watch
LSoc
4
May 12, 2017
I just received mine today S02 and it seems that is broken out of the box. I wind it clockwise at position one and i see a gold gear in the middle of the caseback freely moving while the other gears rotate as I am winding it. Really dissappointed.
Bjossi
10
May 12, 2017
LSocAre you talking about the gear connected to the rotor?
LSoc
4
May 12, 2017
Bjossi
Bjossi
10
May 12, 2017
LSocThat's normal. It's not supposed to turn with the other gears when you wind the watch with the crown
LSoc
4
May 12, 2017
Bjossiany advice on what to try to get it to work ? im waiting to hear back from massdrop support
Bjossi
10
May 12, 2017
LSocIs it not ticking?
LSoc
4
May 12, 2017
Bjossinope , i wind it clockwise , i feel the gears vibrating but nothing.
Bjossi
10
May 12, 2017
LSocOk then wait for md support to awnser. Then something might be loose or broken. Good luck!
LSoc
4
May 16, 2017
BjossiThanks. Waiting for a response from a specific department I was referred to. Two weeks waiting list.
LSoc
4
Jun 1, 2017
LSocUpdate : Massdrop resolved the issue 100% to my satisfaction. Had to wait a bit but 10/10 would buy again.
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