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Sorry to hear about that! Please include the following images in your email to us if you haven't already:
1) Packing slip that came with the package 2) Box (show label please) 3) Any SKUs left on the item(s) received
Send the above information here: https://www.massdrop.com/support
We sincerely apologize for any inconvenience this has caused. Our team is working hard to isolate the issue at hand and send you the razors ASAP.