Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 61 conversations about:
Jblakemandamascus
4
Aug 22, 2019
bookmark_border
Have any of you had them stop working in stereo mode? I need help
eric.gorter1
8
Oct 8, 2019
bookmark_border
JblakemandamascusMine won't pair with each other anymore either.
Zanderow
2
Aug 17, 2020
bookmark_border
eric.gorter1Hmm.. I got this issue too, but I tried one of suggestion above and it worked for me.
1) Off all Bluetooth devices to prevent them from pairing to the buds.
2) Take the both buds out of their case (LEDs should be flashing between red and blue). Hold on to the power button on both buds until they are off-ed (LED stops flashing.)
3) Let go of the power button. Wait 2 secs, re-press the power button for 20secs (Ps. You have to count approximately 20secs, no less. LED should be flashing alternatively between red and blue, then flashes purple, and for the last few seconds goes completely off).
4) Place the buds back into the case.
5) Go to your device that you wish to pair from (ie. Phone..etc), unpair the TFZ-X1 from the settings page and clear the buds from paired devices.
6) Take the buds out from their case and wait for them to sync automatically.
7) Search and pair with desired device
Related Products
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop