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omgthisnoise
48
Jan 3, 2017
I received mine today and it seems like I hit the jackpot.
But first things first. After paying 50.47€ customs clearance to the postman I finally got my long-awaited WhiteFox. The packaging is amazing. There are no loose parts, everything fits perfectly.
Apart from the packaging being awesome, I don't have anything positive to say about the keyboard.
1. I got an incorrectly cut plate.
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2. The PCB came with a broken diode.
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3. The quality of the keycaps is just horrible. Almost all of them have some kind of error. Some have badly aligned letters, others have scratches or little holes. The spacebar comes with a dark spot on the inside and of course you can see it from the outside if you use LEDs.
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Just to show that there are also keys with almost no flaws:
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I don't know what happened with my product but as it is now I can not even start soldering because almost every part has some kind of flaw.
blugga
1
Jan 4, 2017
omgthisnoiseI managed to solder a detached diode back on. It wasn't pretty, but it worked.
omgthisnoiseYou should contact Massdrop support to get this resolved.
omgthisnoise
48
Jan 4, 2017
AndrewLekashmanI did, no reply so far.
M_at_o
232
Jan 7, 2017
omgthisnoisePlease keep everyone update as to how Massdrop is handling the issues. I joined hoping that round 2 would go better than the first, but it doesn't seem that turned out to be true.
omgthisnoise
48
Jan 7, 2017
M_at_oMassdrop offered me a full swap. I will post again when the replacement has arrived.
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