Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
My UE900s was off balance /clarity and right side was defective. I am not sure if it became defective in the past 3 months or if it was defective but subtle enough to not recognize it.
So I called UE for warranty repair, but their answer was that they are out of stock for UE900s, so the only option they have is to give me something from jaybird (https://www.jaybirdsport.com/en-roeu/run-true-wireless-sport-headphones.html#985-000677) which does not match any close to the quality of UE900s.
So I wen to their UE site and found that UE900s on stock. So I told the warranty person that they have stock. But the response I got was that it is sales stock and not warranty stock.
So my conclusion is that all of us who bought this product are deceived with false advertisement. At least misleading.
So easy for them to bullshit and say "WE HAVE STOCK FOR SALE BUT NOT FOR WARRANTY"
So disappointed at UE's ill practice.