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Mark
3186
Admin User
Sep 26, 2013
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Hey everyone,
We have no intention on misleading people with our product listings. We were mistakenly under the impression that "Vibroy" was the name of the product, not the name of a brand. The product photo taken clearly shows X-Vibe(TM) in the picture, so please accept that as an indication that this isn't a "bait and switch" but rather an honest mistake.
We've run this buy three times now, and supplied 500 units to very happy Massdrop customers. This is the first time we've been notified of the mistake and we'll make sure to change this going forward!
If anyone is concerned or unsatisfied with their purchase, send an email to support@massdrop.com and we'll give you a return label to ship the X-Vibe unit back to us and we'll give you a full refund on your purchase.
Sep 26, 2013
Tristor
97
Sep 26, 2013
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MarkThanks Mark for your response to this. I'm certainly going to hold onto the X-Vibe unit, as it performs as expected and for the price I'm not bothered either way. I hope others are reasonable about this as well.
Sep 26, 2013
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