Showing 1 of 138 conversations about:
View Full Discussion for those worried about the warranty registration card, and S/N sticker on the left side of the inner-headband, I have actually received a pair missing those things from amazon before. I ended up returning the amazon pair since that was prior to the XL pads being released & I was having comfort issues.
@BryceLombard & ryoonc, i think you are really over-reacting about the product being fakes. the previous massdrop for these M100, they even came in Casio Boxes, so it's highly unlikely this drop contain fakes if they came sealed in the original packaging. the real worry is whether these items are legible for V-Moda's premier warranty & immortal life program.
of course, v-moda regulates their list of authorized resellers & their warranty terms for the specific purpose of keeping price control & preventing heavy discounts on their products that would destabilize the perceived value of their products. so you could think of it in terms of the massdrop extra $70 off v-moda's list price is for that dropping extra warranty year/immortal life program/custom shields.
Note: head-fi is not very friendly towards massdrop and other group buy sites. head-fi has a semi-enforced blacklist/censorship against massdrop to keep in good standing with their sponsors.
I think the concern regarding fakes is that if you look and the pictures posted and read the comments, it looks like both the box, and the packaging inside was resealed and heatshrink wrap reapplied.
Furthermore, the entire point of purchasing something via a group buy isn't to sacrifice features, warranty and authenticity for a lower price, but to negotiate a lower price by purchasing in quantity. The fact that we would be purchasing an inferior product and receiving a discount goes against the very heart of how this site operates. Don't believe me?
Look at the first paragraph of Massdrop's FAQ entitled "How it Works".
More importantly, if we are shipped a product with it's manufacturer's warranty voided, we have NO WARRANTY. Despite the assurances made that Massdrop will take care of things within the first year, this is not a warranty. This is even counter to what's listed clearly in their Terms of Service under Disclaimers of Warranty:
"NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY A MASSDROP.COM REPRESENTATIVE SHALL CREATE A WARRANTY."
Feel free to see for yourself at https://www.massdrop.com/terms-of-service
Makes sense, you're right in that this is an issue with the warranty, because I don't see/hear any reason to believe that these are fakes. But I still can't help but feel that I've been deceived, this should have been in the description of the drop at the very least. Also, since this is the second time it was dropped, why didn't Massdrop learn from their past mistakes and at least mention these important little details this time? J857 also has a great point that due to this, we essentially get NO warranty.
I'm not overly concerned because I take meticulous care with my electronics, and v-moda has done some serious stress testing on these things, but you never know...
@J857, regarding the concern of fakes... if you think about it, it doesn't make sense for a company to remove the original headphones from the original packaging and then reseal it w/ a fake product inside, because what can they do w/ the original headphones once it's been removed from the original packaging? they can only sell the original headphones at a loss as a opened/used pair of headphones. Furthermore, how would they package it?
If you were selling fake headphones, making fake packaging is very logical while replacing real headphones w/ fake headphones doesn't make any sense.
I would be more worried about fakes if the item came in a different packaging or if the packaging itself looks to be fake. (luckily v-moda actually has an easter egg to verify real packaging).
@money4me247 I see your point, but it also doesn't make sense for a company to remove the original headphones from the original packaging, remove the warranty registration materials and the serial number from the headphones, and then reseal the product and ship them out. But that seems to be what those who have received their product are experiencing.
They look, sound, and feel real. My only concern is with the warranty, and why it's missing.