How to sell things on Drop & How Drop charge them?
Hi , this Kyle from China. Since a month ago, my team wanted to build a brand to produce the high quality of mechanical keyboard and headset to sell aboard. Now we already got the license to do so, and we can't wait to bring our products to meet everyone. But the products are still in the period of designing, it would take some time :( There are some questions we can't find the ways to solve - how to sell keyboard on Drop, and the details about how Drop charge per product? - Actually I sent an email to Drop Studio for some questions, but I didn't receive the answer.( Drop Studio also mentioned that they can contact me only if they were interested in my design / products ). So I'm here ask for help. If anyone can answer my question, I would really appreciate it :)
Nov 14, 2024
It saddens me to find that you are disappointed by your experience so far.
Could you elaborate on why though?
So far the shipping schedule is way ahead of schedule, and we've been providing updates along the way as promised. Is there anything we could do more to make it better for you?
We'll do our best to post more updates more often whenever we can.
Just to get it out there up front -- this is meant in a constructive manner, but I'm not so good at articulating things clearly sometimes. My apologies in advance if it comes across wrong. This isn't particularly focused on this thread; I've observed this happening on a lot of drops, and I'm hoping I can provide some useful data.
In many of these types of comment threads, it feels like we've all been talking past each other. I don't think anybody is particularly irritated, but here's what I see going on: The impression given by promising an update "on <date> or sooner" is that the update MIGHT come early. The dissonance comes, in my limited experience, from the fact that drop updates that are early are an expectation, but when they're met at the last minute, it somehow feels like a violation of that expectation.
Human psychology being what it is, even when updates come early, if there's one that somehow feels like it's late (even though it's technically not), that one psuedo-late update taints the whole thing.
Let's take the update post on this very drop as an example. An update was promised "on 1/15 or sooner." The expectation is that the update might get here early, 1/15 at the latest. The update was provided on 1/15 -- at 11:48 PM. I'm in the same time zone. I was actually up when it came in.
12 minutes left in the day. Yes, that meets the letter of what was promised, but even though you're doing exactly what you promised, it doesn't *feel* like it.
The only solution I've been able to come up with is to instead say, "Expect an update at the end of the day (PST) on 1/15." That way, if you're early, we're all delighted, but if it comes in at 11:48 PM, we're not disappointed.
Does that make sense / help?
We certainly are not trying to use technicality of time zone difference to be correct. Our intention is to do our best to provide as many updates as we can so everyone participating in the drop can follow the progress along the way. Admittedly, we are not quite there yet. We've already have a few plans in the pipeline that we think will substantially improve the experience throughout on Massdrop. Stay tuned :)