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Drop Alt Stops working during boot

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I flashed my Drop Alt with the mdloader software and configurator, but now it doesn't work properly. When the computer is boots, the led's turn on initially, then they turn off after it starts going into windows. Nothing works. As soon as I unplug it and plug it back on, it works, but if the computer sleeps or turns off, same problem. I tried reloading the default, but the problem persists. I did enable smarteeprom, I'm thinking something went wrong there, but I don't see any way to undo it once it is enabled. Is there anything else I can try? I've already tried from the qmk website, that just makes the board not work at all. It just turns on an orange led on the front and that's all.
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Chewiee
11
Jun 15, 2022
Have you tried it using a different computer? I just received my ctrl keyboard today and already have the shipping box ready to send it back. This is super annoying
lidoror
0
Jun 9, 2022
I had the same problem and I contacted drop support more than a month ago but till now nothing changed they keep asking questions every week but no solution. I discovered that the problem happened when I use the bin from the configurator and in order to solve it I need to reflash the original software and then it worked well again. I hope that the solution will arrive in the near future because I want to change a few keys and I can't do it without using the configurator. I still don't understand how cheap keyboard form razer comes with software and this premium keyboard doesnt have one.
welldown44
0
Mar 30, 2022
I have the same issue. After the windows boots, the keyboard have no power and after unplug/plug the cable, it works. Have you managed to solve this?
Ari_Kitty
2
Mar 31, 2022
welldown44Yeah, I managed to fix it by flashing it with another computer. I used Drop’s mdloader QMK’s configuration bin file.
mattyii
0
May 10, 2022
Ari_KittyI seem to be having the same issue as well. Which file is the drop mdloader QMK configuration bin file? Or does it just fixes it when u flash with another computer?
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