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Drop+THX Headphone Static

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Just purchased a pair of these headphones and whenever I try and use them there is loud, crunching static. I’ve reset my device multiple times, I’ve reset the headphones, nothing. I’m looking for some possible help? It seems to only happen when I try and play sound. Sound will play, though it will fade in and out, and it’s accompanied by ear piercing static. Any help is appreciated

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