Why does Drop think it's ok to not honor warranty claims?
Bought the PC38X in Dec 2021. Stated on the item - and still on the product page - that they have a 2 year warranty.
For the last 2 weeks the balance is not working anymore, and the sound ends up in just the R side or L side of both. It especially happens when I adjust the volume knob. I tried different cables and devices, same problem.
The Drop rep so far has tried to lie to me several times, saying that:
1) I should try things I already mentioned I tried (they never read my first e-mail carefully)
2) That they're not in warranty anymore (bold lie, as per the website, and they confirmed the order date is within 2 years)
3) That they're in warranty, but no stock is available, so would I accept a $20 Drop credit instead (again a bold lie, they're available and IN STOCK on the website)
Why does Drop think it's ok to blatantly not honour warranty on a defective product, and why is it ok to make-up random excuses every step of the way?
Building a complete drop Hi-fi rack and desk audio setups
I was wondering if there are plans, or an potential interest for drop, to bring an electrostatic ear speaker system back, as well as a solid desktop DAC. Also we have a record player option, but is there enough of a demand for cassettes and other retro formats to get some drop studio products for them. I'd like a cassette deck, FM radio tuner, CD transport with matching style R-2R ladder DAC. And a input receiver/selector, idk what it's called I just mean the thing that would let me change what going to the speakers. Maybe a pair of drop floor standing speakers and speaker amps.
In terms of the cassette deck. just want a quality way to play my cassettes that i get from bandcamp. No need to have a recording feature, would be nice but i'm not going to care too much about that. This is a bit of a request, but I'm also kind of curious what other people have to say about the idea too.
I am a retired professor and have just embarked on learning all I can about quality music storage on my computer. Just sent for new 6xx headphones and can't wait till they come and I can begin to enjoy music files generated by my grandson for me to hear. I am a little late in life getting this project going since I will be 80 in a few months. I also wear hearing aids and am concerned about maximizing my listening quality to great music.
This summer my wife and I saw our 24 year old autistic son transition into an adult residential group home where I'm very happy to say he is thriving. He is making new friends and getting out into the community, things he refused to do while living at home. We are so pleased to be able to see his progress.
I have been working on kind of a project this past month. I am converting my son's tiny bedroom into my tiny music room/office and it's been a pretty big undertaking. I've had to rebuild the walls and paint them. I had to buy new curtains and clean a carpet. I put up a ceiling fan and built a table for my headphones. I hauled my six foot desk into the room from the living room and purchased a new desk chair and soon I will finally get my desktop audio system wired up. I have to mount a TV on the wall yet, get some crap out of the room, get it vacuumed. Oh, and I have a partial power outage. LOL My wife and I live in a rental and of course the landlord has been...
Hello! Was wondering if anyone would help me troubleshoot something. I recently got the BMR1 nearfield desktop speakers, got them all plugged in and everything. Bluetooth mode works great, but I try to plug them into my Schiit Mode 3E I can't get any sound through them from my pc (even when I switch outputs on the DAC itself). My headphones (which are connected to my Schiit Magni 3. Am I simply misunderstanding where and how I should be plugging these in?
Safety Concern with No Power Button on Drop BMR1 Nearfields
I recently received the new speakers from Drop and must say that they have an amazing sound, but there is a massive safety concern that I can see with this product.
I do not like having my devices powered on at all times in an effort to save on electricity and reduce fire hazards. Since this new product does not have a power button I must unplug it once I shut everything down to make sure it does not draw power. In order to turn the speakers back on, I must re-plug them with a glaring issue:
******** There are sparks whenever I re-plug the power to the speakers ********
These sit on my desk now which means there is a possibility of paper (from homework, mail, etc.) near these speakers. Needless to say I do not want sparks being created near an area where flammable items such as paper may be.
It boggles my mind why drop engineers decided to omit the functionality of a power button when there is a button on the device. The most the button does is rest the device, which could be...
I just received the nearfield speakers. My prior set up was my laptop was connected to a small tube amp to my NHT bookshelf speakers via a Dragonfly DAC and my amp controlled the volume. I connected the BMR1 speakers to the dragonfly and now my laptop controls the volume so I am now unable to use the bass and treble controls on my amp to make adjustments to the overall sound. Any suggestions from the community? TIA
After powering the unit up for the first time I experienced a couple of issues.
First, there was no audio out of the passive speaker and the gain level was so
high as to hear the noise floor. I checked all of the connection to no avail and then
powered down the unit. After powering the DUT back up there were no more issues.
I haven't tried BT, only the 3.5mm unbalanced input. Listening to my Classic Rock Station
off air I found the sound to be well balanced and the level of gain to be very high, (loud without much input). They sound clean with detail and most certainly have wide dispersion. I don't hang my hat on any speakers without giving them time to break in, which is what I'm doing today, (07-06).
One thing to note, after a few hours of playing at a med-low level the powered speaker was very hot at the bottom. Far more so than I would have expected and close to a burn potential to people, (I don't keep my finger on something hot so I'm ok). The plastic may not...
I got the beyerdynamic DT 990 PRO headphones and I was not happy at all when I received them. When I received them the box was already opened and had no seal. In the picture I attached, you can see that the tab was already ripped and there are no seals whatsoever around the box. These were supposed to be a gift for my boyfriend's birthday and now I am unsure that they even work since the box has already been opened. I can't even test them myself because I don't have the right adapter for the stereo jack plug. I paid $250CAD for a brand new headset, not this.
Hello, I placed my first order and unfortunately this happens :X the tracking shows that it has been delivered
"DELIVERED TO AGENT OR COLLEGE/UNIVERSITY FOR FINAL DELIVERY"
none of my neighbors or relatives have picked up the package, I had communication with USPS, but they didnt send me a signature, only told me it's delivered, no info from courrier, packages not actually sent with a signature? I talked to the support team and they contacted us in 3 days, I told them there is still no package, neither does USP helping me, they don't even give me information, if you have lost someone and how soon replies support team and how solving? I've seen same stories, but need your support :(( willing to get my headphones till ma birthday
Update: customer service helped me, It was carrier's problem, they sent me new product, can't wait to receive, it's would be better if you could choose shipping method. hope they could manage that in the near future.
Request S.M.S.L D300 for beautiful analog like desktop DAC
How do you request a product on drop? I’ve only seen ways to vote on products already listed. I had voted for the SMSL SU-9 that just got announced but I’ve been wanting the D-300 as it has the better ROHM chip and have been reviewed to be much more enjoyable to listen to more similar to an analog sound. This is the one I’m interested in! Would love to see the SMSL D300 on here.
How can I get the Fostex t50/40/20rp for less than the current market value right now?
I want to do a really cool t50rp mod and I checked Amazon, eBay, Hifishark, and more. Every time I just find the price of the t50rp way too high new or used in these places, is there another way I could ascertain this headphone below the price of $80 USD used? Or is this just a matter of waiting for the market to let them drop in price? Have a great day everyone!
I recently got the HD 660s2 and I must say that I’m in love. I’ve got plenty of dacs and amps set up around the house for listening but I’m trying to cover the mobile area here.
I believe that I have narrowed things down to 2 options that have the same price point with one having slightly better chips but less features. There is the THX Onyx that I believe has the better dac and is using the THX AAA-78 chip. Then there is the FIIO BTR7 which uses dual THX AAA-28’s. I’m not sure if the the onyx setup is dual or not. The BTR7 also has a balanced output to muddy up my decision.
So at a 199 price point on both, which do you think would be a good pairing?