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All sales final? No returns or refunds?

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Hey @output555! Thank you for your question. We only offer returns for items that arrive damaged, defective, not-as-advertised, or are missing components. Any issues must be reported within 30 days of delivery. When select runs are completed, we submit the group's order to the vendor up front. This is how we're able to deliver the best value to our members and is also why all sales are final. We appreciate your cooperation and understanding of this policy. If there's anything else I may help clarify for you, please do not hesitate to reach out again.
80saudioman
5
Jun 15, 2023
I am guessing that they have different deals with the manufacturer and are a higher volume seller.
TubeHead35
16
Jun 17, 2023
Just buy it from SHENZHENAUDIO. I bought mine through them and sold it 2 mos later as it was not better than my NAD M-51. It's a very good dac and worth the cost.
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