Drop CTRL Windows Key Not Working

Hi I'm new to Drop and i just received my Keyboard i have been waiting for months for by Drop x MTN Dew x Borderlands movie and didn't know if there was a software like Logitech's for the keyboards. if anyone could help please let me know

Black Drop ENTER keyboard with DCX Sleeper Mac variants for the Option and Command keys, and Rocky Bird red and black DCX keycaps.

Metorite Grey Navi CWKL + Xmas Add On Black Flash Gator GMK ZX

Purple, Dragon Balls, and Seta! What more does a simple man need?

Please ignore the filthy keyboard, it's been on a shelf for a minute.

Hi , this Kyle from China. Since a month ago, my team wanted to build a brand to produce the high quality of mechanical keyboard and headset to sell aboard. Now we already got the license to do so, and we can't wait to bring our products to meet everyone. But the products are still in the period of designing, it would take some time :( There are some questions we can't find the ways to solve - how to sell keyboard on Drop, and the details about how Drop charge per product? - Actually I sent an email to Drop Studio for some questions, but I didn't receive the answer.( Drop Studio also mentioned that they can contact me only if they were interested in my design / products ). So I'm here ask for help. If anyone can answer my question, I would really appreciate it :)