Click to view our Accessibility Statement or contact us with accessibility-related questions
Is anyone's DROP High-Profile CTRL keyboard randomly disconnecting?
search
close
Sort by: Newest
keyboard_arrow_downsarge2sav
0
Jul 15, 2024
Ok, so third post about this. Able to reproduce the problem. EVERY time I turn on the under desk fan, keyboard goes nuts disconnecting and reconnecting so I'm guessing that (at least in my case) its a power draw issue. Turn the fan off and keyboard returns to normal and behaves itself.
sarge2sav
0
Jul 15, 2024
Disregard my last post, after 2 hours keyboard starting random disconnecting endlessly making it unusable. Well p*ssed off, wont be touching any of these keyboards with a bargepole from now on, cost a fortune and now only fit for the bin.
sarge2sav
0
Jul 15, 2024
If anyone is still having this issue I found stripping the keyboard down and cleaning sorted this for me. I do however suspect it may have been an issue with the case being a bit loose (tightened the screws a bit more when back together).
To test, plug in and hold the keyboard on its end (so the cable is upright out the top and spacebar is adjacent to the desk). If the disconnecting only occurs once you place the keyboard on the desk, its probably the case thats a bit loose.
sendaiX
0
Jan 30, 2024
I can confirm this issue I have 2 CTRLs and both do it. I am on a walking desk treadmill and everytime I touch the metal case and RGB plastic it disconnects and reconnects. I can pretty much do it on command. Any ideas?
FluteYoshi
0
Jun 21, 2023
I recently purchased a Drop CTRL and found it was dropping out 10-15 times per day but only on my PC (not when I used in on my PS5) which was super annoying! Just in case anyone else is still coming across this issue, I did manage to get to the bottom of it. It seems the Drop CTRL doesn't play nicely with USB sleep, which explains why people have had success by using it via a powered USB hub.
I was able to permanently resolve this issue on linux by disabling USB autosleep (set kernel parameter usbcore.autosuspend=-1). I assume there's a similar setting to disable USB sleep on Windows.
sarge2sav
0
Jul 15, 2024
FluteYoshiThere is a similar setting in the power options on windows but it made no difference for me.
drown
24
Feb 10, 2023
This happens only when I am working around a surface that causes static buildup. Once I build up charge, the next time I touch the frame of the keyboard I discharge and cause the keyboard to drop out. This is easily repeatable and doesn't matter much what revision of PCBA or keyboard design you're using. I think the only option is to use an anti-static pad to sit on. ¯\_(ツ)_/¯
I have to imagine that other models/brands of keyboards can occasionally have this issue as well. Especially if they are metal-framed.
(Edited)
Wayneqsr
0
Dec 31, 2022
This happens to me all the time at the worst time possible! I use my computer for chats and it is frustrating to have it suddenly disconnect. As this thread dates back more than two years, I would think that Drop would have produced a patch by now. As is, I have to unplug my keyboard and plug it back in again. Verified I get this on multiple computers, including Windows 7, Windows 10, and Windows 11.
(Edited)
J_a_m_e_s
2
Sep 8, 2022
I just got my replacement CTRL barebones assembled and within 5 minutes it did its disconnect/flash thing again. I hear the chime my computer makes when it detects a new device, and my keyboard flashes. My monitor, LED mouse, and USB accessories, don't show any signs of a problem. I've tried using different USB ports, I've tried switching the side of the CTRL I plug the cord into, I've switched to the original cord from the upgraded one they sell with the keyboard, Finding a needle to poke the reset button at the back. Gone through all the USB port - Cord - Keyboard combos again, I've also checked for updates. The only thing that I have found works, is to leave it unplugged for long rest. When it stops working for me, I set it aside, plug in my basic cheapo keyboard that I got with the computer, and wait for the next day. It usually works as normal until it starts disconnecting again. Most the time when I keep typing it will start working again. Occasionally it wont work again no matter what I do. The worst experience of this was while playing a game. My character was stuck walking forward while my keyboard decided it was done for the night. In a game where stealth and precision are the key to surviving. Powerwalking to the exit across the map ruined my experience and immersion. Looking for a solution because I do love this keyboard! Please help
petrocity
19
Mar 10, 2022
Mine seems to do it when it gets touched or bumped after a long period of inactivity, could it be a grounding issue?
(Edited)
erto
493
Mar 16, 2021
I just posted about this in the discussion thread because I didn't see this one until searching on google.
My high profile version that was delivered July 2020 disconnects. I have tried it with the lights off, with a powered USB hub and on a different computer. Same issue. It happens randomly but seems to happen in the morning more than any other time and recently within the last couple of weeks it happens a lot more. 4 - 6 times in the morning.
Any solution?
Edit: I took apart the keyboard and made sure everything was clean and connected well. No issues I found but cleaned things up anyway. Well once I put it back together is has been working properly for months now. YMMV
(Edited)
Showing 13 of 22
PRODUCTS YOU MAY LIKE
Trending Posts in Mechanical Keyboards
Zombiekiller5072
For all you Keyboard Club members, Is the membership worth it and how often are new keycaps come out?
Hey Keyboard Club members and everyone in general. I got a quick question for you all, is the Keyboard Club membership a worthwhile purchase? I would like to buy a couple keycap sets and maybe a keyboard or two, but i don't know how often I would use the discounts the Keyboard club offers. And second, how often does Drop roll out new keycap sets for purchase? Thanks guys! Looking forward to hearing what you all have to say.
Sep 5, 2024
dovenyi
Layout optimization best practices: sources of your personal corpus (part 2)
Welcome back to our series on designing custom keymaps! After looking into how good/bad QWERTY is, the power of layers, and the potential of custom keymaps, last time we took the first real step by examining your options for compiling a corpus. As a recap: The corpus is simply a big chunk of text. We use this collection of textual data, often a single text file, to characterize your typing habits (calculating various language statistics), and feed it directly or indirectly as an input into layout optimization algorithms – to find the optimal keymap for you! Today we’ll expand on this idea by exploring your options if, like me, you prefer a personalized corpus rather than grabbing some general (and mostly irrelevant) data available online. Image 1: Letter frequencies – the most basic use of corpora – in this very post We've seen that a well-crafted, personalized corpus plays a key role in determining the outcome of the optimization process. We've also explored...
Sep 4, 2024
RottenRodney
Keyboard & Drink
Bridge75 Plus
Cream Shortcut Studio Bridge75 Plus with Rich Coffee keycaps.
Aug 31, 2024
Sailinserge
Keysterine Case kit for CSTM65?
I’m really interested in the Kysterine case for the CSTM80, but I’m hesitant to pull the trigger on it. I have my CSTM80 currently in the Space Whale setup and would like to keep it that way if possible, which brings me to my question. Will a Keysterine case kit be released for the CSTM65? I own both keebs and would definitely be more interested in making my CSTM65 transparent.
Aug 31, 2024
Brookeshak
Hello. Will the Rohan keyboard case ever be sold individually like the Elven and Dwarven ones?
I personally love the Aldburg (green) version, but I'm sure if one is released then both would be.
Aug 30, 2024
seyfullah
Shiping problem
My order number is DROP-5120899088519. I did not receive the cargo tracking number of the product I ordered. I wanted to ask if there was a problem. Because I bought it for my friend's birthday gift and if it does not arrive soon, I will not be able to surprise my friend on her birthday. Please contact me.
Aug 29, 2024
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop
- Using the cable they gave me(always have been)
- Plugging it into different USB ports on my computer
- Turning off the LEDs (that's how I diagnosed it, per support as well)
- Even returned it in exchange for another, and it's still happening.
The top three bullets are what support told me to test, and I did just that. It's no issue if the LEDs are off, but I want them on. Can anyone else with the new CTRL High-profile keyboards fill in on whether or not they are experiencing this? It's happening much more frequently. I'm not sure if it's because of my motherboard being slightly older and not supply enough power, or a keyboard issue.