Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
Unfortunately, I'm disappointed. I've only had 30 minutes or so with them, so hopefully things will improve, but I honestly think my Bose QC15's sound better after doing some side by side comparisons. I certainly didn't think I'd say that, and the QC15's were a gift more for noise cancelling than sound quality.
I'll admit, I'm a noob, but am I doing something wrong?
Many people say you can speed the burn-in process by playing pink noise on the headphones for several hours, but it is better to not play it continuously for really long stretches of time so you don't over-work the drivers. There's a thread on this at Head-Fi at:
http://www.head-fi.org/t/215556/pink-noise-works-wonders-for-burning-in
I am planning on using the track found at: http://www.jlabaudio.com/burn.php to burn mine in when they arrive. I'll set up my computer to play the track for 2-4 hours a night for several nights and track the results.
Definitely play with the fit and placement of the earphones on your head as well. Several people have reported that they like the sound better when the earphones are pushed forward so that the back of your ear is touching or nearly touching the back of the cup, though others have differed.
My only problem so far is that they aren't comfortable. Like at all. The headband at the top is super thin and my ears start to hurt after like a half hour. Going to continue experimenting with different positions. They sound great, but these are my first pair of nice headphones, so I have nothing useful to compare to.