Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
Otherwise so far I'm impressed by the sound. They have pretty much ruined all my other headphones, they sound terrible in comparison. I'm a little worried about the elastic support, seems like it will be the first thing to go on them, hopefully it won't be an issue. If I can just get the rattle sorted out I think I'll be pretty happy.
https://www.massdrop.com/buy/akg-k7xx-massdrop-first-edition-headphones/talk#!144505
The elastic will gradually go. Like the ear cushions, though, replacing them isn't difficult. You can get exact replacements from AKG, if you want, but the synthetic stretch bands you'll find in the grocery store, near the combs and brushes, will work perfectly fine.
Here is a doc with an exploded view: http://www.theshopsouthdade.com/manuals/k601_k701439d5815555d1.pdf