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Showing 1 of 404 conversations about:
SegaGen3sis
161
Feb 27, 2018
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arozziserviceteam
91
Arozzi Service Team
Feb 27, 2018
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SegaGen3sisPlease contact Arozzi's customer service at service@arozzi.com and they will be happy to help you get replacement parts right away. Thank you
SegaGen3sis
161
Feb 27, 2018
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arozziserviceteamThank you for the prompt assistance. Just sent the email!
tie-die
79
Mar 9, 2018
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SegaGen3sisLet us know how this turned out once you get a response/tracking id, etc please!
SegaGen3sis
161
Mar 9, 2018
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tie-dieResponse was within 24 hours and it took them like 1-2 to process my request. I don't have tracking ID from Fedex, I just requested one yesterday, but I'm confident my replacements are already on their way to my house. The women told me on March 2nd that she would give a tracking ID if FedEx hasnt already came to pickup my replacement parts. Order should most likely arrive next week.
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The pic below is the damaged seat, the indent is right where your left knee would hang down