Showing 1 of 26 conversations about:
nelson
5275
Jul 14, 2015
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Great news group! We’re happy to report that all of the orders have been shipped out from our warehouse and are now on the way to you! Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions.
We're also on Instagram! We'd love to see the photos of drops you've received and you can do that by following @Massdrop and tagging your pictures #massdrop. https://instagram.com/massdrop
Jul 14, 2015
adamme
0
Jul 18, 2015
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I have sent two emails to the Support in regard to the Audeze Deckard shipping issue. It's been 5 days but I haven't received a reply, neither is the shipping info update. Anything going wrong? I'm little concerned.
Jul 18, 2015
nelson
5275
Jul 21, 2015
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@adamme
about the delay. Our support inbox is slightly backed up right now. Rest assured, we've got your email, and we'll get to that very shortly!
We'll make sure to take care of your problem. Thanks for the support!
Jul 21, 2015
adamme
0
Jul 21, 2015
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Thanks nelson, I'll stay tuned for the update. :)
Jul 21, 2015
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