Azio Hue Backlit Mechanical Keyboard Discussions | Drop

Sep 1, 2017

I sang my praises for this board when I got it but now one of the LEDs has gone out. Azio is happy to help but the options are either send your board off for repairs/replacement with no promise that you'll ever get it back, or have them send you the replacement first but they authorize your payment for the amount the board is worth and if your old board never makes it back they charge you in full. Since postal services are all kind of crap none of these options appealed to me and I chose to keep it as is.

Adremann

Sep 1, 2017

BlueCrownedCan say this has happened to mine it intermittently flickers on but mostly stays off its the page up button though so not much lost just kinda distracting when it flickers.

Sep 1, 2017

AdremannMan it was my PgUp button too! Seems like it may be a consistent fault. I put my Idea23 gold flake artisan on it since that cap looks best without a backlight. Note that I never actually use PgUp...

Oct 1, 2017

BlueCrownedThe LEDs flicker regularly now, as if they are not getting enough power or like a fluorescent bulb just starting to go bad. Really distracting.

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Adremann

Oct 2, 2017

BlueCrownedSame here the spacebar started doing this thankfully nome of the letter keys yet. I'll be replacing mine sometime soon. Not worth the money for the QC.

Oct 2, 2017

AdremannMy entire board does it at once, it's really obnoxious.

TiffanyPoodleslide

1402

Jan 16, 2018

BlueCrowneddude.
you are an addict.
;)

Mar 30, 2018

BlueCrownedSounds like they did what any company could do. Your distrust of their process is what's getting in the way here. As much as you flagrantly spend on artisan keycaps, I wouldn't be too worried about a $50 keyboard.

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Mar 30, 2018

psicloneAre you kidding me? I've bought about four artisans, sold two and gotten a refund on one because it was defective. The one I still have is worth about $15. I also have one that was a gift, i.e. free. I can't afford to "flagrantly spend on artisan keycaps" nor can I afford to be charged an additional $50 because a defective keyboard return was lost in transit. Some of the keys don't work correctly now. It was a waste of money.

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Mar 30, 2018

BlueCrownedYou didn't mention they were charging you to send it back, but simply to cover the charge if it never made it.

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Mar 30, 2018

psicloneThey aren't charging me to send it back, but things get lost in transit and if it gets mishandled by the courier and winds up lost I can't afford $50 for a replacement when these keyboards go bad in less than a year.

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Mar 30, 2018

BlueCrownedTherefore I stand by what I said.

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Mar 30, 2018

psicloneIf I'm going to spend $50 on a keyboard, I'll just buy a better board.

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Mar 30, 2018

BlueCrownedI wish you luck. I recommend this one: https://www.pcgamingrace.com/products/gmmk-full-customized For $10 more than what you paid, it's customizable to whatever switches you want to throw in.

Mar 30, 2018

psicloneI have that one with box pale blues already, actually. Been typing to you on it this whole time!

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Mar 30, 2018

BlueCrownedI have a mix: Kailh Speed Pinks on the number pad, Gateron Browns on some areas and Kailh Pro Burgundies on the alphas. I just ordered Hako True Switches and Aliaz Switches (70g) to test out on the board. I wouldn't consider another board after my GMMK, except for Topre, but even then that's way too expensive to me. I just don't see a better value out there. Completely customizable. I just wish they would make their software controlled lighting more easily adjustable.

Mar 30, 2018

psicloneI wish it had underglow and some different case options, personally. Would kill for a purple or pink case to match Laser.

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Mar 30, 2018

BlueCrownedYou could paint it.

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Mar 30, 2018

psicloneI feel a little nervous to wind up ruining it but I have definitely though about it.

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