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Showing 1 of 194 conversations about:
Bonavita 1L Gooseneck Variable-Temp Electric Kettle
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rmull
17
Dec 3, 2014
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Got my kettle today and it is completely DOA. Power plugged in, no response from the power button, no light, no nothing. It does not appear to be damaged externally.
Dec 3, 2014
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JayGatling
2
Dec 3, 2014
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rmullWow, that sounds terrible! Is there any way to get your money back or get it exchanged?
Dec 3, 2014
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Mark
3186
Admin User
Dec 3, 2014
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rmullContact Bonavita support, and they'll process your claim: http://bonavitaworld.com/support
If they're giving you any trouble (they shouldn't), then contact us at support@massdrop.com and we'll look into it.
Dec 3, 2014
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rmull
17
Dec 8, 2014
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MarkLooks like they are taking care of it. Good on them. Thank you as well for the support.
Dec 8, 2014
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