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Visith
2
Aug 6, 2015
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Got my dark brown one in today. Overall, the quality of the bag is outstanding for the price. The dark brown is a rich color and the contrasting orange interior really pops out. However, I ran into an issue with the shoulder strap. The clip remains jammed shut on one side. It won't spring close like the other side. Is there a way to exchange for another functioning shoulder strap? It seems like there's some QC issues.
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Aug 6, 2015
IanAnderson
2590
Aug 6, 2015
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VisithReach out to customer support at massdrop.com/support and they'll help you out!
Aug 6, 2015
jwzhan
154
Aug 9, 2015
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VisithI got mine in the same condition. All you need to do is oil the joints and break them in a little by wiggling at the place where they get stuck. The push-lock needs to be oiled as well and probably filed to make them easier to use.
EDIT: you shouldn't need to do any of these on a $200 bag... just saying... (places for improvement hint hint )
Aug 9, 2015
MPNussbaum
27
Aug 13, 2015
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jwzhanI had to use WD40 to get any of my joints to work.
The push-lock, even after the WD40, simply doesn't fit well. You have to really shove it in there.
Overall, with this experience and my pervious British Belt Co. purchase, I don't see myself recommending or buying from them ever again.
Aug 13, 2015
House
621
Oct 11, 2015
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MPNussbaumThanks for that insight...a little part of me always suspected the quality of these bags.
Oct 11, 2015
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