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This keybiner is a terrible design--an objects "design" has a function and purpose--and the purpose of this item is to secure/clip it to something so that your keys do not get lost. It does not accomplish it's task effectively since the spring clip is flimsy and poorly secured. This has been a waste of money due to the terrible design.
Massdrop--I think you should contact Brous, and have them supply a handful of spring clips free of charge to each person who ordered.
Unless this situation is mitigated, I do not expect to order from MassDrop or Brous again. I expect higher craftsmanship from Brous, and I do not expect to purchase another product from them (I had several knives on my wishlist). I will definitely think twice before ordering from MassDrop again as well. I know they are merely the distributor, but I believe they should stand by the products they sell.